Credit/Collections Analyst

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.

Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

Role summary:

In this role, you are going to be in touch with external customers and internal colleagues, mainly in German and/or Italian and English, so professional communication is key in this role. In addition, you will have the chance to leverage and develop your MS Office knowledge and learn various ERP systems. Your onboarding is supported by on-the-job training. The team is very enthusiastic, and energetic, and looking forward to welcoming its newest member.

Responsibilities

• Manage a collection portfolio by monitoring and collecting open invoices on customer accounts

• Interact with customers via email and phone

• Maintain transparent, accurate and standard collections notes

• Identify collection issues and open dispute case/escalate if needed

• Frequently review sales orders on hold

• Maintain documentation as per internal controls & SOX /audit requirements

• Support the organization with timely month-end closing

• Participate in scheduled Collection update calls

Qualifications:

• 0-1 year relevant experience

• Economics/Finance related Secondary Studies

• Fluency in English and German and/or Italian

• Excellent verbal and written communication skills

• Ability to build effective relationships with customers

• Beginner user of MS Office (Excel, Word, PowerPoint)

• Good analytical, research and problem-solving skills with keen attention to detail

• Supportive attitude and good interpersonal skill set

• Embraces change

Preferred experience/skills:

• Bachelor's Degree

What we can offer you:

• Competitive salary and bonus scheme

• Career development and training opportunity

• Life, accident and health insurance

• Cafeteria package

• Friendly multicultural environment and team events

If this sounds like you and you are interested in a growth mindset role with a global leader in the fluid control industry, then click APPLY with your English CV and one of our Talent Acquisition team with get in touch with you very soon.

Req ID : R-9140

Job Family Group : Finance & Accounting

Job Family : FA Credit / Collections

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.