The multi award winning Corinthia Budapest is looking for an ambitious, determined and highly motivated individual who is seeking to embark on a career in hospitality.

Main duties:

• Front Office receptionist responsibilities: checking guests in and out according to the hotel policy and procedure;
• Having an excellent knowledge of the hotel;
• Presenting the hotel services to guests;
• High-level of cooperation with other departments.
• Reports, handover of daily tasks depending on the shift (day or night)
• Ensure outstanding customer care at all times.
• Maintains a friendly, cheerful and courteous demeanour at all times.
• Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
• Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
• Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
• Supervise daily shift process ensuring all team members adhere to standard operating procedures.
• Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
• Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
• Adhere to company credit limit / floor limit policies.
• Allocate rooms to expected arrivals after checking the guests preferences and special requests.

The ideal candidate has:

• Opera or Hostware system knowledge;
• High level problem solving and guest service skill.

Minimum expectations:

• Minimum one years’ experience within the hotel industry;
• Fluent English, Hungarian and an additional foreign language;
• Good command of English and Hungarian, both in written and spoken
• Excellent problem-solving skills;
• College or equivalent level of degree.

Benefits:

• Competitive salary and benefits
• Uniforms and free of charge laundry service for uniforms
• Discounted parking rates
• Discounted car wash rates
• Several Corinthia discounts and experiences within Corinthia Budapest and Corinthia hotels
• Employee referral program
• Employment loyalty awards 
• Monthly recognition awards
• Free meals on duty
• Opportunities to learn and develop

Candidates are requested to submit their CV via email.

CORINTHIA HOTEL BUDAPEST, MAGYARORSZÁG