Lead Accounts Receivable Representative

1 month ago

Budapest, Hungary Thermo Fisher Scientific Full time

Job Description

About Thermo Fisher Scientific:

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of $20 billion. Each one of our 65,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer.

When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals.

Job Title: Lead Accounts Receivable Representative (OTC)

Reports to: Team Leader Credit & Collections

Position Summary:

The Credit & Collections Representative plays an important role in our accounting department by ensuring the timely collections of payments from our customers. This position is responsible for chasing customer of debt on allocated accounts..

Key Responsibilities:

Actively work on the ledgers assigned, primarily by telephone, sending emails and any other activity needed.Operate within the guidelines and requirements of the company Credit Management PolicyReview customer accounts on a regular basis and make recommendation to the Team Leader to resolve problem accounts and determine when accounts should be placed on hold.Contact the customers indicated by the credit team to avoid or minimize delays in the order cycle times due to overdue balances.Process the incoming customer requests using the "Service Now" software tool, ensuring that the agreed on SLA's are met.Work with relevant internal departments across Europe to ensure timely resolution of customer disputesLog, review and monitor customer complaints and sending out copy invoice requests in the designated collection tool.Assist the cash application team where needed to identify unclear paymentsVarious ad hoc responsibilities as assigned by Team Leader / O2C Managers.Any other related tasks / duties as may be allocated from time to time.Ensure the performance of tasks is carried out in line with company policies, internal controls and Sarbanes-Oxley requirements.Active participant to projects - Including department project or cross functional
Skills Required:

Effective listening, verbal and written communication skillsJudgment and decision-making abilityAccuracy and attention to detailDemonstrated integrity and ethical standardsAble to handle difficult customers with diplomacy and tactProblem-solving and analytical abilityManages time effectively and adapts quickly to changing prioritiesTeam player who works productively with wide range of peopleSuperior organizational skillsComfortable in fast-paced environment
Education & Experience:

2 years of experience in the finance field, possibly collectionsExperience in managing teamsUniversity or College degree / degree in accounting or finance is an advantageFluent in English and preferably Spanish language knowledgeProficient in Microsoft Office with strong Excel skills.SAP/Oracle/Collection System experience preferredStrong oral and written communication skills with attention to detail
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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