Credit & Collections Representative II (Multilingual)

4 weeks ago


Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

The Credit & Collections Representative role requires a strong rapport builder with excellent verbal and written communication skills to manage customer relationships and maintain accurate credit limits. The ideal candidate will possess problem-solving and analytical abilities, with fluency in English and another European language, and proficiency in Microsoft Office software. Additional tasks may include assisting the cash application team and e-invoicing process. Key responsibilities include performing credit checks, evaluating credit limits, placing accounts on hold, and proactively contacting customers to ensure timely payments. The role involves close collaboration with Sales, Customer Services, and Team Leader to resolve problem accounts and determine when accounts should be placed on hold. The position interacts with various levels of internal and external customers, requiring effective communication skills to address issues, provide updates, and lead successful customer negotiations. A fast-paced environment and strong organizational and time management skills are essential to ensure prioritization and timely completion of tasks. The role also involves reviewing customer accounts, making recommendations to resolve complex accounts, and ensuring the performance of all tasks is carried out in accordance with company policies, internal controls, and Sarbanes-Oxley requirements. The successful candidate will be able to work independently and as part of a team, with a strong focus on achieving critical metrics and consistently meeting assigned targets and Service Level Agreements (SLAs).



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