Supervisor, Business Analysis

Company Overview:

If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.

Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve's culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

Role summary:

We are looking for a technically aware leader to manage a team of 4 Business Analysts, create the support organization for the entire Shared Service Center, navigate the Center towards efficient and automated operations.

Are you interested in shaping and influencing the organization through digitalization and process improvements? If yes, join us

Responsibilities:

Process

• Build a culture of operational excellence and continuous improvement
• Evaluate existing business processes and workflows, identify bottlenecks, and propose process improvements to enhance efficiency and effectiveness.
• In cooperation with process Subject Matter Expert and other teams in the BSC, supervise the BSC technical portfolio
• Ensure up-to-date process documentation, updating, maintaining process workflows
• Knowledge management, updating knowledge base for own team
• Work cross functionally to ensure BSC processes work within the assigned area of responsibility

People management

• Supervise the day to day work of the team including invoice processing, payment, accounting, collections, month end closing processes and account reconciliations under US-GAAP as applicable for the team led
• Initiate resource needs based on appropriate approvals
• Actively participate in recruitment and selection processes and employer branding
• Onboarding of new joiners and support their integration into the team and facilitate process induction
• Help develop an environment and culture that supports the attraction and retention of quality talent
• Support their team members to develop clear ownership and understanding of the processes and metrics necessary to continue financial activity including KPIs and other business metrics
• Proactively organize employee engagement activities and reward top talent
• Manages talent process for own team: Performance management, talent assessment, succession planning and development plan creation and follow-up
• Mentor and continuous coaching for team members
• Manage personnel-related issues within team
• Responsible for balancing team workload and ensuring month-end deadlines and other KPI targets are met for the team
• Create appropriate backup structure and cross-training to ensure continuous service levels
• Act as a role model for team and represent Flowserve values in daily behaviors, activities, and decisions

Quality and legal compliance and controls

• Forecast and monitor the team's workload and activities, holiday, overtime, etc. while ensuring legal compliance and quality control
• Report activities of the team to stakeholders through regular and ad hoc reporting
• Monitor appropriate accesses for all team members in line with SOX, other legal and Flowserve process requirements
• Demonstrate thorough understanding of financial controls for local and SOX requirements.
• Stay current with industry trends, emerging technologies, and best practices related to financial systems, business analysis, and automation solutions.
• Provide advice as needed and ensure governance and internal control standards are embedded in the end to end processes and operations.

Stakeholder management

• Build partnerships with stakeholders internal and external to own team.
• Drive the collaboration with cross-functional teams, including IT, finance, and business process owners, to gather requirements, assess system needs, and implement improvements in alignment with organizational goals.
• Maintain a functional and healthy relationship with site leadership, procurement, finance, and other stakeholders based on need of cooperation.

Qualifications and skills:

• Bachelor's degree
• Knowledge of industry best practices and emerging trends in business analysis
• Expert user of MS Office products (PowerBI and PowerApps)
• Strong analytical mindset with the proven track record of translating business requirements into technical solutions
• Demonstrated ability to motivate and develop people
• Excellent verbal and written communication and negotiation skills in English
• Strong drive for action and proactivity in recognizing and resolving issues
• Ability to establish and maintain effective work relationships with stakeholders
• Strong ability for action to proactively recognize and resolve issues
• Ability to cope with and drive process changes
• Continuous improvement mindset (LEAN Six Sigma is an advantage)

What we can offer you:

• Competitive salary and bonus scheme
• Career development and training opportunity
• The chance to get to know a number of ERPs and technology tools relating to automatization
• Life, accident and health insurance
• Cafeteria package
• Friendly multicultural environment and team events

If this sounds like you and you are interested in a growth mindset role with a global leader in the fluid control industry, then click APPLY with your English CV and one of our Talent Acquisition team with get in touch with you very soon.

Req ID : R-9434

Job Family Group : Finance & Accounting

Job Family : FA Accounting

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as result of your disability. You can request a reasonable accommodation by sending an email to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.