Spa Supervisor

2 days ago

Budapest, Hungary Corinthia Budapest Full time
The multi award winning Corinthia Budapest is looking for an ambitious, determined and highly motivated individual who is seeking to embark on a career in hospitality. The Spa Supervisor is responsible for the quality operation of the Spa and impeccable services for the guests in compliance of the Corinthia standards.,
  • Deputizes the Spa Manager in his/her absence and acts as point of reference for all guests and colleagues in relation with the full operation of the Spa.
  • Provides courteous, efficient service to all guests and spa visitors. Handles all guest complaints with the utmost confidence, grace and concern for their satisfaction and report it to Spa Manager.
  • Maintains an up to date working knowledge of the Spa and its services and give guests detailed information of these services (treatments, entrance tickets, memberships and all other services available).
  • Ensures that the entire Spa area is maintained at the highest level of cleanliness and is continuously safe keeping in mind all Hotel and Government policies and regulations.
  • Monitors all third-party vendors and contractors ensuring that all services and products are delivered in line with agreed contracts.
  • Is personally and jointly responsible for Stocks and other financial assets of the Spa ensuring maximum care is taken whilst handling.
  • Maximizes the relationship with ESPA and Omorovicza or any other brand(s) the Spa associates with.
  • Participates in the recruitment, induction, training, motivation and performance management of all Spa colleagues.
  • Ensures all Standard Operating and Financial Procedures are continuously updated and that the entire team adopt the same commercial mind frame and follows them throughout their duties.
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  • At least 2 years of Spa supervisory experience, preferably in 5-star environment
  • Excellent command of Hungarian and English languages
  • Ability to manage and coordinate a team for maximized operational efficiency and guest satisfaction
  • Spa-wellness related professional qualification
  • Service-oriented attitude with high level of problem-solving skills and attention to details
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  • Competitive compensation package
  • Complimentary staff meals on duty
  • Private healthcare insurance
  • Uniform with cleaning service
  • Various Corinthia hotels discounts, discounted parking service
  • Recognition of Colleagues awards & events
  • 5-star working environment in one of the most prestigious Spa in Budapest

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