Serbian speaking First Line Analyst

19 hours ago


Budapest, Budapest, Hungary Trenkwalder Kft Full time

Responding to support queries through phone, email, and toolsEnsuring daily communication with users across EuropeAddressing IT issues faced by our partners during office operationsDocumenting and logging calls in the ticketing systemEscalating unresolved issues to the appropriate teamsEnhancing customer satisfaction levels Elvárások / RequirementsBusiness English and fluent Serbian; additional European languages are a plusStrong problem-solving skillsFamiliar with Windows (7, 8, 10) and MS OfficeLogical thinkerExcellent communicationMultitasking abilitiesTeam player with a customer-focused mindset Amit nyújtunk / BenefitsImprove your language skillsParticipate in training programsEnjoy professional and personal developmentWork in a fun, diverse environmentFlexible hours and a stable workplaceMedicover health careCafeteria benefits



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