IT Operations Service Delivery Director

1 week ago


Budapest, Budapest, Hungary HAYS Hungary Kft. Full time

Job Summary

We are seeking an experienced IT Operations Service Delivery Manager to join our team at HAYS Hungary Kft. The successful candidate will be responsible for managing the delivery of IT services to our clients, ensuring high-quality service levels and exceeding customer expectations.

About the Role

This is a key leadership position that requires strong technical knowledge, excellent communication skills, and the ability to work effectively in a fast-paced environment. The IT Operations Service Delivery Manager will be responsible for:

  • Managing a team of IT professionals to deliver high-quality services to our clients
  • Developing and implementing new services and processes to improve service delivery
  • Coordinating with senior management and account teams to ensure alignment with business objectives
  • Maintaining good working relationships with customers and internal stakeholders
  • Monitoring and reporting on service performance metrics
  • Identifying areas for improvement and implementing changes to enhance service delivery

Requirements

To be successful in this role, you will need:

  • A university or college degree in IT, engineering, or business
  • In-depth knowledge of ITIL best practices and practical experience
  • A minimum of 3 years' experience in IT service delivery management
  • Project management experience
  • The ability to oversee and understand complex IT solutions
  • Excellent English language skills (written and verbal)
  • An understanding of business processes and customer needs
  • The ability to maintain good customer relationships
  • A careful work style and accuracy
  • Good problem-solving and collaborative approach
  • High-quality work and responsibility
  • The ability to deliver peak performance under time pressure
  • Good communication and presentation skills
  • The ability to work effectively in a team
  • A willingness to travel

What We Offer

We offer a competitive salary of approximately €60,000 - €80,000 per annum, depending on experience, plus benefits and opportunities for career growth and development.



  • Budapest, Budapest, Hungary Randstad Hungary Kft Full time

    Job DescriptionWe are seeking a highly skilled Payroll Operations Director to join our team at Randstad Hungary Kft. As a key member of our organization, you will be responsible for overseeing the payroll operations for our global team, ensuring accurate and timely payments, and implementing processes to minimize risks and accommodate growth.Key...


  • Budapest, Budapest, Hungary Fox HR Consulting Kft. Full time

    About UsAt Fox HR Consulting Kft., we pride ourselves on delivering exceptional service and operational excellence. We're seeking a highly experienced Supply Chain Operations Director to oversee our warehouse and off-site operations.Job SummaryThis role reports directly to the Operations Director and oversees a team dedicated to achieving top-tier service,...


  • Budapest, Budapest, Hungary MOL Nyrt. Full time

    Job OverviewWe are seeking a seasoned Financial Operations Director to lead our team in Eastern Europe. As a key member of MOL Group's senior leadership, you will be responsible for overseeing the financial operations of our companies in the region.


  • Budapest, Budapest, Hungary Formlabs Kft Full time

    We are seeking a highly experienced Director of European Sales Operations to lead our sales team in Budapest and drive growth across the EMEA region.Key responsibilities include:Leading a team of direct sales representatives and ensuring they consistently achieve target bookings growth.Developing and implementing strategies to enhance the activity,...


  • Budapest, Budapest, Hungary Foodora Full time

    Job DescriptionAt foodora, we're looking for a seasoned leader to join our team as an Operations Director in Hungary. This role is a key part of our market Management team, and you'll be responsible for driving strategic direction and ensuring operational excellence across the country.


  • Budapest, Budapest, Hungary Reed Magyarország Kft. Full time

    We are seeking a skilled Financial Operations Director to join our team at Reed Magyarország Kft. in Hungary.About the RoleThe successful candidate will be responsible for overseeing cash planning and management, foreign exchange exposure management, collections, bank relationships, and operational payment planning.Key Responsibilities:Develop and implement...


  • Budapest, Budapest, Hungary Fox HR Consulting Kft. Full time

    Fox HR Consulting Kft. is seeking a highly experienced Operational Excellence Manager to oversee warehouse and off-site operations, reporting directly to the Operations Director.A bachelor's degree in Business, Logistics, or Supply Chain is required for this role.The ideal candidate will have at least 5 years of experience in operational or customer service...


  • Budapest, Budapest, Hungary Fox HR Consulting Kft. Full time

    We are seeking an experienced professional to lead our warehouse and off-site operations, reporting directly to the Operations Director. The successful candidate will oversee a team dedicated to achieving operational excellence, safety, and customer satisfaction.Bachelor's degree in Business, Logistics, or Supply Chain is required.5+ years of experience in...

  • Financial Director

    4 weeks ago


    Budapest, Budapest, Hungary ArcelorMittal Distribution Hungary Kft. Full time

    Job Title:Financial DirectorAbout the Company:ArcelorMittal Distribution Hungary Kft. is a leading multinational steel group based in Budapest, with a strong presence in the wholesale market.Job Summary:We are seeking an experienced Financial Director to lead our financial operations and contribute to the company's strategic goals. As a key member of our...


  • Budapest, Budapest, Hungary HAYS Hungary Kft. Full time

    Job SummaryAs a key member of our team, the Global Trade Operations Director will oversee the entire clearance process for customs operations. This includes managing ongoing processes, implementing new ones, and handling related changes within the business. The ideal candidate will have excellent knowledge in customs clearance processes, exceptional...


  • Budapest, Budapest, Hungary Fox HR Consulting Kft. Full time

    We are seeking an experienced professional to join Fox HR Consulting Kft. as a Warehouse & Operations Lead.About the RoleThis position reports directly to the Operations Director and oversees a team dedicated to achieving operational excellence, safety, and customer satisfaction.Estimated Salary: $80,000 - $110,000 per year, depending on experience.The ideal...


  • Budapest, Budapest, Hungary Fox HR Consulting Kft. Full time

    About the RoleWe are seeking an experienced Operations Excellence Manager to join our partner, overseeing warehouse and off-site operations. This key role reports directly to the Operations Director and is responsible for leading a team dedicated to achieving operational excellence, safety, and customer satisfaction.


  • Budapest, Budapest, Hungary SODEXO Services Kft. Full time

    About the Role:Sodexo Services Kft. is seeking a skilled Facility Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing a small site, assessing and planning soft service options, and implementing new contracts.Key Responsibilities:Manage a small site, ensuring efficient operations and high-quality...


  • Budapest, Budapest, Hungary Secret Sauce Partners, Inc. Full time

    As a leader in the field of engineering, we are seeking an exceptional individual to fill the role of Director of Engineering at Secret Sauce Partners, Inc.A highly competitive salary of $180,000 - $220,000 per year is being offered for this position, commensurate with experience.We combine data from retailers with data we create using AI and machine...


  • Budapest, Budapest, Hungary Randstad Hungary Kft. Full time

    Commercial Director Hungary Job OpportunityWe are seeking an accomplished Sales Director to lead our Hungarian market expansion efforts.About the RoleThe ideal candidate will be responsible for driving growth in the region by developing a comprehensive strategy and financial plan. Key objectives include increasing market share, identifying new customers and...


  • Budapest, Budapest, Hungary Karrier Hungária Full time

    Job Description:Innovative Professionals Sought for Global Technology CompanyWe are a leading provider of cutting-edge imaging solutions and technologies, committed to sustainability and reducing environmental impact. If you are passionate about making a positive impact, join our dynamic team to drive the mission of delivering innovative and sustainable...


  • Budapest, Budapest, Hungary Corinthia Hotel Budapest Full time

    Corinthia Budapest - A Premier Hospitality DestinationThe multi-award winning Corinthia Budapest is a leading hotel in the heart of Hungary's vibrant capital. As a Luxury Spa Operations Manager, you will play a vital role in delivering exceptional guest experiences and upholding the hotel's high standards.About the RoleLead the spa team to provide...


  • Budapest, Budapest, Hungary Fox HR Consulting Kft. Full time

    Overview: As a Supply Chain Operations Manager at Fox HR Consulting Kft., you will oversee the efficient management of warehouse and off-site operations, reporting directly to the Operations Director. This role requires strong leadership skills to drive operational excellence, safety, and customer satisfaction.Job Responsibilities:Leverage your expertise in...


  • Budapest, Budapest, Hungary Secret Sauce Partners, Inc. Full time

    Job DescriptionWe are seeking an experienced Director of Engineering to lead our engineering team at Secret Sauce Partners, Inc. in transforming how people shop online.The ideal candidate will have a strong background in managing software engineering teams, with experience in leading engineers of various backgrounds and a proven track record in backend- and...


  • Budapest, Budapest, Hungary Corinthia Hotel Budapest Full time

    About the RoleWe are seeking a highly skilled and experienced Hotel Operations Manager - Guest Services to join our team at Corinthia Budapest. As a key member of our hotel's management team, you will be responsible for overseeing the daily operations of our guest services department.The successful candidate will have at least 3-5 years of relevant...