German Speaking Operations Manager

1 week ago


Budapest, Budapest, Hungary Karrier Hungária Full time

Job Overview

We are seeking an experienced German speaking Business Operations Manager to join our team. This role will be responsible for ensuring compliance with customer contractual obligations and providing back-office support and coordination for various countries and a worldwide team.

About the Role

The successful candidate will oversee customer and contract setup, manage day-to-day service execution, including fleet management and customer invoicing. They will facilitate cross-functional collaboration, engage with multiple teams to resolve escalations, oversee device registration, and address any issues affecting account management.

Additionally, the Business Operations Manager will lead the creation and management of unique customer invoices, ensuring correct execution in coordination with the invoicing team. They will also support system and process improvements by participating in testing, continuous improvement initiatives, and offering subject matter guidance to cross-functional teams.

Key Responsibilities

  • Ensure compliance with customer contractual obligations
  • Provide back-office support and coordination for various countries and a worldwide team
  • Oversee customer and contract setup
  • Manage day-to-day service execution, including fleet management and customer invoicing
  • Facilitate cross-functional collaboration
  • Lead the creation and management of unique customer invoices
  • Support system and process improvements

Requirements

  • 5+ years of experience in operations or a related field
  • Fluent in German and English language
  • Proficiency in SAP or Siebel systems preferred, with advanced skills in MS Office, especially PowerPoint and Excel
  • Excellent analytical and problem-solving skills
  • Strong interpersonal skills, demonstrating flexibility, a proactive approach, and a customer-first mentality

What We Offer

  • Multinational environment
  • Hybrid working structure (2 days home office/week)
  • Training opportunities
  • Career opportunities

Estimated Salary: €60,000 - €80,000 per year, depending on experience.



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