Customer Service Representative

4 weeks ago


Budapest, Budapest, Hungary Arrow Electronics, Inc. Full time
Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Arrow Electronics, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients. Responsibilities: * Respond to customer inquiries and resolve issues in a timely and professional manner * Provide extensive information and assistance to customers, including continuous monitoring of their cases * Execute order information and change requests * Offer information about our services and products * Maintain ongoing communication between the engineering team, internal staff, suppliers, and customers * Manage formal quotes * Handle complaints and resolve problems Requirements: * Secondary education (high school diploma) or equivalent * Customer-focused, willing, and helpful attitude * Good communication and problem-solving skills * Negotiation-level English language skills, both orally and in writing * Teamwork and individual work * Computer skills * Results-oriented thinking What We Offer: * Competitive salary package * Free access to fitness rooms in the 13th district * Hybrid work with 2 remote days * Well-planned work schedules, free weekends, and holidays * Secure corporate background * Opportunity for professional and personal development in a complex system Arrow Electronics, Inc. is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.

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