Senior Financial Operations Specialist
3 weeks ago
We are seeking a highly skilled Senior Financial Operations Specialist to join our team at TK Elevator Solution Center Europe Kft. in Budapest, Hungary.
The ideal candidate will have at least 3 years of experience in a Cash Collector role or Customer Service position, with a proven track record in process optimization. They will be proficient in the end-to-end O2C process, possess excellent communication skills, and have a strong continuous improvement & quality mindset.
Key Responsibilities:
- Support the transition of Order to Cash processes from European entities to Hungary and actively shape a new SSC in Budapest
- Implement personalized follow-up strategies for clients in the AR portfolio, including regular client follow-up and root cause analyses of non-payment
- Negotiate and monitor agreed payment schedules, dunning process, and payment reminder follow-up
- Identify and mitigate the risk on non-payment and dispute management, including correction, cancellation, and CN issuance
- Validate customer accounts in the customer database and participate in projects assigned to the role (incl. Process optimization support)
- Follow rules and regulations, ensure KPIs are met, and provide qualitative customer service
Our Offer:
- An attractive remuneration package, including special benefits, such as company events, fitness & health offers, and modern co-working workplaces
- A start-up environment with all the possibilities to build it up together
- Flexible working arrangements
Salary: €45,000 - €60,000 per annum, depending on experience
Location: TK Elevator Solution Center Europe Kft., Budapest, Hungary
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