Customer Service Representative with Greek Language Skills

4 weeks ago


Budapest, Budapest, Hungary Randstad Hungary Kft Full time

We are seeking a highly skilled Customer Service Representative with excellent Greek language skills to join our team at Randstad Hungary Kft. As a key member of our customer-facing team, you will be responsible for providing top-notch support to our clients and ensuring their needs are met with accuracy and responsiveness.

Key Responsibilities:
  • Act as the primary point of contact for customers and commercial teams
  • Support customers and sales teams in the given region
  • Respond to customer inquiries via phone and email, and support sales teams with their inquiries
  • Process operational customer complaints

As a Customer Service Representative, you will have the opportunity to contribute to identifying and implementing process improvements, enhance customer experience, and hit targets set for service level agreements. If you have excellent communication and problem-solving skills, and experience in a customer-facing role, including order processing, we encourage you to apply.

Requirements:
  • Excellent communication skills in English and Greek
  • Strong customer service experience within a fast-paced, corporate environment
  • Experience in a customer-facing role, including order processing
  • Good MS Office skills
  • Knowledge of SFDC and SAP desired
  • Accurate and fast data entry skills
  • Excellent telephone manner

We offer a competitive salary and cafeteria benefit package, home office opportunity, supportive working environment, training support, and long-term career opportunity.



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