Cultivating Financial Excellence as a Collection Specialist

2 days ago


Budapest, Budapest, Hungary Get Work Trend Kft. Full time

We are seeking a highly skilled Collection Specialist to join our team at Get Work Trend Kft. in Székesfehérvár, Hungary.

Job Summary: As a Collection Specialist, you will play a crucial role in managing the accounts receivable portfolio and ensuring timely payment collections. Your expertise in communication, problem-solving, and prioritization will be essential in maintaining strong relationships with business partners and resolving customer issues effectively.

About the Role:

  • You will be responsible for mapping and documenting current and future processes, monitoring performance, and maintaining service level targets.
  • You will regularly engage with business partners, handle escalations, and prioritize tasks to ensure seamless customer experience.
  • You will manage assigned accounts receivable portfolios, collect payments on time, follow up, and track performance to meet set standards.
  • You will make collection calls, manage correspondence (statements, dunning letters), and report on customer collection status to stakeholders.
  • You will escalate issues to Credit Management or Sales teams as needed and gather documentation for claims.
  • You will reconcile accounts for accuracy, manage credit holds and order releases, analyze, and communicate with relevant teams.
  • You will perform administrative tasks related to collections, assist with month-end closing, and support financial agreement and debt collection negotiations.
  • You will collaborate with the Risk Assessment Team on credit line renewals and report credit line concerns to Risk Assessment and Team Lead.

Requirements:

  • You should have a secondary education in Finance/Economics or higher education in Finance, HR, Teaching, Communication, or Marketing.
  • Relevant experience is a plus, and SAP experience is also beneficial.
  • You should be proficient in Slovak and English, possess strong communication skills, precision, and excel in problem-solving, decision-making, and prioritizing tasks.

What We Offer:

  • Cafeteria benefits
  • Comprehensive Bonus System: 13th-month salary, annual performance bonus, Christmas bonus
  • Health insurance coverage
  • Company pension scheme membership
  • Provision of essential tools (laptop, mobile phone, monitor, headset)
  • Flexible work environment
  • Encouragement of creativity and learning from experts
  • Opportunities for professional growth, including gaining new certifications

Estimated Salary: The estimated monthly salary for this position ranges from €3,500 to €4,200, depending on qualifications and experience, plus benefits and bonuses.



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