Cultivating Financial Excellence as a Collection Specialist
2 days ago
We are seeking a highly skilled Collection Specialist to join our team at Get Work Trend Kft. in Székesfehérvár, Hungary.
Job Summary: As a Collection Specialist, you will play a crucial role in managing the accounts receivable portfolio and ensuring timely payment collections. Your expertise in communication, problem-solving, and prioritization will be essential in maintaining strong relationships with business partners and resolving customer issues effectively.
About the Role:
- You will be responsible for mapping and documenting current and future processes, monitoring performance, and maintaining service level targets.
- You will regularly engage with business partners, handle escalations, and prioritize tasks to ensure seamless customer experience.
- You will manage assigned accounts receivable portfolios, collect payments on time, follow up, and track performance to meet set standards.
- You will make collection calls, manage correspondence (statements, dunning letters), and report on customer collection status to stakeholders.
- You will escalate issues to Credit Management or Sales teams as needed and gather documentation for claims.
- You will reconcile accounts for accuracy, manage credit holds and order releases, analyze, and communicate with relevant teams.
- You will perform administrative tasks related to collections, assist with month-end closing, and support financial agreement and debt collection negotiations.
- You will collaborate with the Risk Assessment Team on credit line renewals and report credit line concerns to Risk Assessment and Team Lead.
Requirements:
- You should have a secondary education in Finance/Economics or higher education in Finance, HR, Teaching, Communication, or Marketing.
- Relevant experience is a plus, and SAP experience is also beneficial.
- You should be proficient in Slovak and English, possess strong communication skills, precision, and excel in problem-solving, decision-making, and prioritizing tasks.
What We Offer:
- Cafeteria benefits
- Comprehensive Bonus System: 13th-month salary, annual performance bonus, Christmas bonus
- Health insurance coverage
- Company pension scheme membership
- Provision of essential tools (laptop, mobile phone, monitor, headset)
- Flexible work environment
- Encouragement of creativity and learning from experts
- Opportunities for professional growth, including gaining new certifications
Estimated Salary: The estimated monthly salary for this position ranges from €3,500 to €4,200, depending on qualifications and experience, plus benefits and bonuses.
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