Customer Service and Risk Management Specialist
3 weeks ago
AEGON CEE B.V., Magyarországi Fióktelep is seeking a highly motivated and detail-oriented Customer Service and Risk Management Specialist to join our team.
About the Role:
This exciting opportunity is for a Junior Entitlement Review Analyst to execute complex entitlement reviews, deliver exceptional customer service, and collaborate with others to drive business growth.
Key Responsibilities:
- Execute simple and complex entitlement reviews, ensuring accuracy and efficiency;
- Deliver exceptional customer service, responding to queries and resolving issues promptly;
- Collaborate with cross-functional teams to drive business growth and improve processes;
- Develop relationships with key stakeholders, including customers, colleagues, and management;
- Challenge and influence others to drive positive change and improve outcomes;
- Plan and organize tasks, prioritizing deadlines and deliverables;
- Problem-solve and find solutions to complex issues, using analytical and critical thinking skills;
- Analyze and interpret complex data, identifying trends and insights;
- Qualifications:
- Bachelor's degree in the IT field or equivalent knowledge in risk management and controls;
- Excellent communication skills, both written and verbal;
- Proven analytical, critical thinking, and problem-solving skills;
- Attention to detail and ability to multitask;
- Proficient in Excel and other Microsoft tools;
What We Offer:
A competitive salary of approximately €45,000 - €55,000 per annum, depending on experience;
A comprehensive health package, including medical insurance and wellness programs;
A brand new office in an excellent location, with hybrid working options;
Opportunities for growth and advancement, with a highly people-centric and supportive work environment;
A dynamic and collaborative team, with regular training and development opportunities.
About Us:
AEGON CEE B.V., Magyarországi Fióktelep is a leading financial services company, dedicated to helping people achieve their financial goals. We offer a range of products and services, including life insurance, pension plans, and investment solutions.
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