Customer Service and Risk Management Specialist

3 weeks ago


Budapest, Budapest, Hungary AEGON CEE B.V., Magyarországi Fióktelep Full time

AEGON CEE B.V., Magyarországi Fióktelep is seeking a highly motivated and detail-oriented Customer Service and Risk Management Specialist to join our team.

About the Role:

This exciting opportunity is for a Junior Entitlement Review Analyst to execute complex entitlement reviews, deliver exceptional customer service, and collaborate with others to drive business growth.

Key Responsibilities:

  • Execute simple and complex entitlement reviews, ensuring accuracy and efficiency;
  • Deliver exceptional customer service, responding to queries and resolving issues promptly;
  • Collaborate with cross-functional teams to drive business growth and improve processes;
  • Develop relationships with key stakeholders, including customers, colleagues, and management;
  • Challenge and influence others to drive positive change and improve outcomes;
  • Plan and organize tasks, prioritizing deadlines and deliverables;
  • Problem-solve and find solutions to complex issues, using analytical and critical thinking skills;
  • Analyze and interpret complex data, identifying trends and insights;
  • Qualifications:
    • Bachelor's degree in the IT field or equivalent knowledge in risk management and controls;
    • Excellent communication skills, both written and verbal;
    • Proven analytical, critical thinking, and problem-solving skills;
    • Attention to detail and ability to multitask;
    • Proficient in Excel and other Microsoft tools;

What We Offer:

A competitive salary of approximately €45,000 - €55,000 per annum, depending on experience;

A comprehensive health package, including medical insurance and wellness programs;

A brand new office in an excellent location, with hybrid working options;

Opportunities for growth and advancement, with a highly people-centric and supportive work environment;

A dynamic and collaborative team, with regular training and development opportunities.

About Us:

AEGON CEE B.V., Magyarországi Fióktelep is a leading financial services company, dedicated to helping people achieve their financial goals. We offer a range of products and services, including life insurance, pension plans, and investment solutions.



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