Dutch Speaking Technical Support Specialist with UX Expertise

1 week ago


Budapest, Budapest, Hungary Get Work Trend Kft. Full time
Job Summary
Career Opportunity at Get Work Trend Kft.

We are seeking a skilled Dutch Speaking Technical Support Specialist with UX Expertise to join our team in Budapest. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through proactive monitoring and enhancement of end-user digital interactions. Your expertise in resolving IT problems and providing top-tier technical remote support will play a vital role in ensuring high-quality service delivery.

About the Role
The successful candidate will have a strong background in IT problem-solving, excellent Dutch language skills (close to native level), and upper-intermediate English proficiency. You will possess a minimum of 2 years of experience in troubleshooting IT issues and be flexible, dynamic, and customer-centric in your approach. Your responsibilities will include analyzing and identifying patterns in digital performance, conducting regular system health checks, and managing critical high-priority tickets. Additionally, you will collaborate with resolver groups, partners, and vendors to optimize service delivery and contribute to account reviews and continuous service improvement.

What We Offer
Our company provides a comprehensive package of benefits, including cafeteria facilities, sign-up bonus, Medicover health insurance, Generali life insurance, free sport allowance, All You Can Move SportPass, Udemy access, training courses on various platforms, work commute supplement, monthly public transportation pass, office parking space, safety glasses reimbursement, reimbursable language courses, childbirth supplement, baby pack, bring-your-kids-to-work policy, voluntary pension and health fund membership fee contribution, Széchenyi Recreation Card, fitness discount, youthful working environment, team-building activities, and Company events.

Salary Details
The estimated annual salary for this position is approximately $43,000 - $53,000, depending on experience and qualifications. This figure reflects the local market conditions and industry standards in Budapest.

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