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Cloud-Based Dental Practice Specialist

1 month ago

Budapest, Budapest, Hungary ZaWin (Martin Engineering AG) Full time
About ZaWin

ZaWin (Martin Engineering AG) is a leading provider of cloud-based managed services for the dental industry.

Job Summary

We are seeking an experienced Customer Service Representative to join our team. As a Cloud-Based Dental Practice Specialist, you will be responsible for providing top-notch technical support to dentists and their teams, ensuring they get the most out of our cloud-driven practice management system.

Key Responsibilities
  • Diagnose and resolve technical issues related to our cloud-based platform.
  • Provide timely and effective solutions to support requests, ensuring minimal disruption to clients' operations.
  • Collaborate with cross-functional teams to monitor the IT environment of dentist practices and offer tailored advice on system requirements.
  • Serve as a primary point of contact for customers, gathering feedback and ideas to enhance our products and processes.
Requirements
  • Bachelor's degree in a relevant field or equivalent experience.
  • Proficiency in MS Office Suite and ability to learn new software quickly.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to work independently, manage time effectively, and prioritize tasks.
  • Familiarity with cloud-based systems and networks.
What We Offer

A competitive salary range: $60,000 - $80,000 per year, depending on experience.

The opportunity to work with a dynamic team, shaping the future of the dental industry through innovative technology.

Ongoing training and professional development opportunities.