Business Support Assistant

4 weeks ago


Budapest, Budapest, Hungary UNICEF Global Shared Services Centre Full time

Join UNICEF Global Shared Services Centre as a Business Support Assistant

We are seeking a highly skilled and experienced Business Support Assistant to join our team. As a Business Support Assistant, you will be responsible for providing technical and business application support to UNICEF staff at all levels.

Key Responsibilities:

  • Provide technical and business application support to UNICEF staff
  • Collaborate with Business and Technical SMEs to inform improvements to business processes
  • Maintenance of knowledge base library
  • Provide work shadowing and business continuity

Requirements:

  • Office 365, Azure Cloud, SAP R3/HANA, SharePoint
  • Incident management, Problem management processes
  • ITIL Foundation Certificate, Customer support certification
  • ITIL change management, Problem management best practices

What We Offer:

  • Starting Net: 610.135 Ft/month tax-free salary
  • Hybrid work (2 HO)
  • Office: Budapest, Wesselényi u. 16, 1077
  • International Career opportunity
  • UN sponsored medical insurance + pension plan
  • 30 days of annual leaves per year and 1-month teleworking opportunity
  • LinkedIn Learning license
  • Language learning opportunities
  • Career development support
  • Family allowances
  • Work for a good cause
  • Opportunity to work in an inclusive multinational environment


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