Ocean Freight Agent

2 weeks ago


Vecsés, Pest, Hungary C.H. Robinson Hungária Szállítmányozási Kft. Full time

C.H. Robinson Hungária Szállítmányozási Kft., one of the world's largest logistics platforms, is seeking an experienced professional to fill a critical role in its ocean freight operations. As an Ocean Freight Agent – you will be the primary point of contact for customers, responsible for managing and operating the lifecycle of global shipments.

A successful candidate will have strong analytical and problem-solving skills, with the ability to find quick solutions to shipping and documentation problems. You will work closely with customers from the beginning of the shipping process, providing excellent customer service and ensuring timely resolutions to issues.

  • Processes and documents related to international shipping, from order issuance to delivery.
  • Applies industry knowledge and critical thinking to adapt processes and develop solutions to internal and external challenges.
  • Coordinates shipment-related tasks to meet all customer SOP requirements: booking approvals, processing advance alerts, completing shipments, ensuring proper billing, etc.
  • Collaborates with our international team members and third-party agents to ensure efficiency, excellent customer service, and creative problem solving.
  • Builds great relationships with customers, responds in a timely manner, and tracks issue resolution.
  • Provides reporting and documentation support to internal and external customers.
  • Participates in customer business reviews.

This role requires strong communication, prioritization, and multitasking skills, as well as proven customer service skills, customer engagement, and customer focus. The ideal candidate will also possess critical thinking, flexibility, and problem-solving skills to adapt to changing tasks and customer needs.

What We Offer
  • An estimated salary range of HUF 4,500,000 - HUF 6,000,000 per year, depending on experience.
  • Real opportunities to develop your talent in a rapidly changing, global organization.
  • A fun, open, and inclusive workplace that encourages innovative thinking.
  • Opportunity to improve language skills in our multilingual offices.
  • Professional development and advancement opportunities.
  • Comprehensive benefits: competitive pay and performance-based bonuses, life insurance, health plan, cafeteria plan, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment.

We are looking for a motivated and results-driven individual to join our team as an Ocean Freight Agent. If you are passionate about logistics and customer service, we encourage you to apply for this exciting opportunity.



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