Customer Service Specialist for Automotive Client
1 week ago
We are seeking a talented Customer Service Specialist to join our team at Reed Magyarország Kft., supporting one of our prominent clients in the automotive industry. As a key member of our Contact Center, you will be responsible for delivering exceptional customer service and resolving queries via phone, email, and chat.
The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in Slovenian and English. A strong understanding of CRM systems and direct marketing principles is also highly desirable.
Benefits of this role include a competitive salary of around 40,000 - 60,000 EUR per annum, depending on experience, as well as a range of additional perks such as a cafeteria benefit, home office options, and company events.
In terms of responsibilities, you can expect to:
- Handle incoming customer inquiries and requests via various channels
- Administer and investigate complex cases, summarizing tasks and preparing response emails
- Gather information from external client networks and departments
- Make outgoing customer service calls for data clarification, satisfaction, and event-related purposes
- Manage lead requests and follow-up calls
To succeed in this role, you should possess:
- Slovenian native speaker with intermediate English language skills
- At least upper secondary education
- Excellent verbal and written communication skills
- Precision, independence, and reliability
- Good computer and MS Office skills
- Familiarity with Virtual Call Center and/or MS Dynamics software is a plus
- Experience in the automotive industry is a significant advantage
If you are a motivated and detail-oriented individual looking to make a real impact in a dynamic and supportive team environment, we encourage you to apply for this exciting opportunity.
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Budapest, Budapest, Hungary Karrier Hungária Full timeAbout UsWe are Karrier Hungária, a leading energy trader company in the industry. We are looking for a talented individual to join our team as an Automotive Industry Customer Service Specialist.
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