Support Specialist for Global Emergency Response
11 hours ago
At UNICEF, we are committed to saving children's lives and ensuring their rights are protected. As a Field Support Specialist, you will play a critical role in our Global Shared Services Centre (GSSC) in Budapest, Hungary. The GSSC provides services to UNICEF offices globally in the areas of Finance, Human Resources, Payroll, and Information Technology.
The role requires an experienced professional with expertise in operations management, budget and finance management, HR management, procurement & administrative services, supervisory and people management experience, and demonstrated leadership skills. You will work closely with customers to deliver high-quality support and ensure the establishment of a robust remote service infrastructure.
We are looking for a talented individual who is passionate about promoting the rights of every child. If you have a strong commitment to relieve impacted offices of transactional burden, excellent communication and interpersonal skills, and a proven track record of managing complex projects and teams, we encourage you to apply.
Key Responsibilities
- Service Delivery: Ensure applicable GSSC delivery standards are maintained, including Quality, Risk and Incident Management, and implement recommendations and mitigation measures.
- People Management: Develop a pool of qualified resources, provide technical support, feedback, and on-the-job training to team members, and ensure team cross-functional collaboration.
- Knowledge Sharing, Training, and Updates: Keep abreast of current and knowledgeable on UNICEF rules and regulations applicable to GSSC to ensure all changes are implemented to ensure compliance.
Requirements
- Advanced university degree in business administration, economics, accounting, or financial management and related study is required.
- Membership in an internationally recognized professional finance body is an asset.
- Minimum of 5 years of professional experience in Operations Management, including budget and finance management, HR management, procurement & administrative services.
- Proven supervisory and people management experience, including developing and maintaining high-performing teams, is desirable.
What We Offer
- A competitive salary ICSC Professional Salary scale (UN)
- Holidays and leave, including 30 days of annual leaves per year
- Parental leave
- Dependency allowance
- United Nations sponsored medical insurance plan
- Pension plan
- Optional life insurance plan
- Access to professional development and learning programs, online learning, and learning paths
- Access to staff well-being support
- Access to career development support
UNICEF Values
We live by five core values that guide our actions and decisions:
- Care: We care deeply about the welfare and protection of children and communities around the world.
- Respect: We respect individuals' rights, dignity, and diversity.
- Integrity: We conduct ourselves with integrity, transparency, and accountability in all our dealings.
- Trust: We trust each other and build trust with the people we serve.
- Accountability: We take ownership of our actions and decisions and hold ourselves accountable for our results.
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