
Strategic Category Management Leader
2 days ago
The Head of Category Management Unit will be responsible for leading a team of category managers with advanced products and/or industry knowledge, and reporting directly to the Chief of the Procurement Section.
In detail, the Category Management Unit must provide:
- Technical Expertise: Guidance in relation to procurement of key goods and services
- Product Development Support: Striving for innovation and sustainability in technical specification development for items under SMS' responsibility
- Market Research: Global and regional markets research and analysis to support strategic decision-making
- Sustainable Procurement: Advice on sustainable procurement and contracting practices
- Supplier Performance: Contributing to supplier's performance and quality/compliance content development
- Category Manager Network: Establishment and maintenance of a network of category manager experts
The incumbent will analyze landed costs under variable sourcing options, as well as product lifecycle analysis to improve product range management and total cost of ownership.
Key Responsibilities:
- Develop a clear strategic vision for the category management unit, aligning it with the overall goals and objectives of SMS, the Global Procurement Section, and UNHCR
- Utilize data and analytics to gain insights into market trends, supplier performance, and cost drivers
- Establish performance metrics to evaluate the effectiveness of category strategies and initiatives
- Identify and assess technical risks associated with the category
- Develop, disseminate, and monitor compliance with UNHCR's global policies and guidance related to Category Management and standards
- Contribute to the development and update of Technical Specifications for items under the responsibility of SMS
- Effectively engage stakeholders to understand their needs and incorporate their insights into category strategies
- Maintain open and proactive communication with internal stakeholders, including senior management and business units
- Foster strong collaboration and communication with cross-functional teams, including other SMS Sections and Units, HQ Divisions, Regional Bureaux, and Field operations
- Cultivate strong relationships with suppliers based on trust, transparency, and mutual benefit
- Lead by example and inspire the team to achieve excellence, fostering a positive and collaborative work environment
- Promote a culture of continuous improvement within the category management unit, encouraging innovation and striving for sustainability
- Support and develop direct reports by monitoring, coaching, and identifying appropriate learning and development opportunities
- Set specific, measurable targets to drive staff performance and ensure continuous improvement
- Actively engage with other UN Agencies and International/Public Organizations to partner in development, pioneering, piloting, and testing of new products and services under assigned categories
- Lead risk assessments and discussions with the team to proactively manage risks and seize opportunities impacting objectives
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