Customer Service Representative

Your Mission
HOERBIGER is a global leader in compression technology, committed to enhancing the reliability and efficiency of industrial equipment. Our Customer Service Department plays a key role in ensuring high-quality support for our clients. To further strengthen our operations, we are looking for a dedicated and detail-oriented Customer Service Representative to join our team.

How you will make a difference

• Manage customer quotations, sales and service orders, including sourcing and logistics coordination.
• Maintain accurate customer, vendor, and material master data in ERP systems.
• Act as the main liaison between customers and internal departments to ensure smooth operations.
• Support complaint handling in collaboration with local QSHE and technical teams.
• Track project and repair status, ensuring timely updates and delivery alignment.

What you should be good at

• Relevant commercial or customer service education at post-secondary level.
• Minimum of 5 years' experience in customer service roles within technical or service-oriented industries.
• Strong proficiency in ERP systems (SAP preferred) and Microsoft Office tools.
• Good understanding of commercial, legal, and trading regulations.
• Good communication skills in English; additional languages are an asset.

What you can look forward to
As part of the HOERBIGER Group, you will work in a dynamic international environment, collaborating with colleagues across multiple countries, including Bulgaria, Romania, Croatia, Serbia, Slovenia, Greece, and Israel. Your contributions will play a crucial role in ensuring the efficiency and success of our customer service operations.

Who we are
Join our global team of over 6,000 colleagues and make a difference every day. Contribute to innovative solutions that save lives, reduce emissions, and drive progress in key industries like energy, automotive, and safety technology. Guided by our core values — Pioneering Spirit, Courage, Fairness, and Closeness — we are ENABLING CHANGE. FOR A BETTER TOMORROW. With opportunities to grow, learn, and collaborate across 43 countries and more than 133 locations, you'll be part of a culture that values your ideas and your impact. Ready to make a difference? Apply today and become part of our journey. #YouMakeADifference