Credit & Collection Analyst

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Record to Report Department, often abbreviated as R2R department provides financial services for more than 130 affiliates in the EMEA region. Our main areas covered are: General Ledger Accounting, Management Accounting, Fixed and Leased Asset Accounting, Treasury and Accounts Receivable. The department is constantly expanding since our main goal is to perform end-to-end accounting activities in the near future. 

The Opportunity:

As a Credit & Collection Analyst for the UK, you are an important link between the business and the customers across Roche Diagnostics divisions. You manage the customer queries, help the customers for dispute cases and reduce the volume of overdue invoices while continuously improving the performance of the RSS  and conduct an effective credit management strategy to reduce Roche exposure risk to doubtful accounts.

• Managing and applying the Collection Strategy for the Customers Portfolio of the Roche Affiliate

• Contacting and doing follow-ups with customers on overdue invoices, manage Customer Complaint (dispute management) and dunning process

• Preparing and analyzing Customer Ageing/Open item Report (as defined in the Local Credit Management Policy and in alignment with FGAR)

• Evaluating Customer Credit based on financial strength and ability to pay on time, classify risk categories

• Managing blocked Sales Orders as defined by the Local Credit Management Policy

• Collaborating with other teams/ team members, stakeholder, daily based conversation with the supported Affiliate

Who you are:

• 1-3 years of related experience in Collection and/or Credit Management is desirable and experience in Shared Service Center environment is preferred

• University or College Education, concentration on Finance or Accounting is a plus

• SAP knowledge, Intermediate Excel skills and understanding of the Order to Cash process & analytical skills is an advantage

• Self-driven, Team-player attitude with independent decision making skills is required

• Proficiency in English

In exchange we provide you with:

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career. 

• Excellent benefits: Competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. 

• Flexibility: We also support flexibility to help you find your balance. Home office is commonly available (typically 2 office days/week on average). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.

• A global inclusive community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

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A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.