Team Leader PTP Process Control

The purpose of out Team Leader role is to organize, manage and optimize the Process Control & Query team on PTP activities. The TL role has a focus on both Process Control (investigate, analyze and action on the open items for GR/IR general ledger, AP liability ledger/subledgers and all other trade payable related GL accounts) and Query (organize and manage the query team and query management in the region) sub-teams and processes.

In this position you will be responsible for meeting KPIs, Service level, Continuous Improvement (CI) targets, providing leadership, people management and coaching to the team members through leading performance.

What We Ask

• Bachelor's/Master's degree in a field related to Finance or Procurement
• 5+ years of experience in Accounts Payable or Procure-to-Pay (with a main focus on AP activities) from a multinational company or a Shared Service environment
• At least 3+ years of leadership experience with people management in a managerial position (preferably with at least 8-10 direct reports)
• Knowledge of ERP systems, reporting tools and Office applications (SAP, Coupa, Alusta, Power BI, Excel)
• Excellent and comprehensive E2E PtP process knowledge, hands-on experience with Query resolution tasks and/or GR/IR subledger, reconciliation processes
• Shared service experience in the food & beverage sector is an advantage
• Excellent communication, problem-solving, influencing and interpersonal skills
• Strong people & stakeholder management in a multicultural environment
• Ability to influence and inspire
• High degree of autonomy, ability to make decisions on own level and handle escalations
• Continuous improvement mindset, ability to drive change
• Result driven with 'can do' attitude
• Excellent English language skills (both written & verbal). Any additional European language knowledge (especially Dutch) is an advantage
• Analytical skills
• Data driven decision making

What We Offer

• Cafeteria package
• Home Office allowance
• Sustainable Travel allowance
• MetLife life- and accident insurance
• Medicover package (Spring White & Hospital package)
• All You Can Move sport pass
• Grade allowance
• Annual bonus
• Home office opportunity (3 days/week)
• Opportunity to bring in your ideas and to develop further
• Challenging tasks with real added value
• Cheerful environment with colleagues from different cultures

Vacancy Description
People management:

• Leads, coaches, mentors, develops and appraises employees within own team through leading performance
• Implements a robust back up and knowledge retention plan within own team
• Empowers people by making sure the decisions are made on the lowest possible level of the organization
• Ensure proper staffing, development and motivation of personnel
• Completes regular performance evaluation and personal development related discussions

PTP Process Control activities:

• Prepare and analyze PTP Ageing-related reports for submission to the Business Partners
• Perform analysis, reporting of GRIR and executing the GRIR clearing
• Perform checking on the AP sub-ledger accounts and follow up on the aged items for clearing
• Follow up on the GRIR open items and perform the clearing
• Perform SOA reconciliation and follow up with vendors for invoice submission
• Ensuring the execution of tasks in line with the internal control framework
• Perform PTP balance sheet reconciliation in a timely manner and make sure all GLs are cleared, maintained and followed-up
• Handling and coordinating requests of the strategic/global/critical suppliers, perform complex issue resolution
• Play a key role in assigned process mitigation, standardization, promoting effectiveness and efficiency in a day-to day operation

PTP Query helpdesk activities:

• Daily management of queries received via ServiceNow or email within Operational KPIs/SLAs
• Supporting the resolution of issues, solving open tickets and analysing/solving root causes of queries securing sustainable fixes, solving escalations received from both internal and external parties
• Monitoring ticket volume & trends to identify, analyse and log root causes. Initiate elimination projects with peer departments (Category/Business Procurement, Accounts Payable etc.)
• Identifies bottle necks in (work) processes, provide proposals on improvement opportunities, ensure implementation after approval and track progress
• Identifies and where possible implements opportunities in process and tool standardization (eg. ServiceNow) that drive performance efficiency

Reporting and Management information:

• Provide insights at request or at own initiative regarding quantitative and qualitative developments (by periodical and ad hoc reports and/or analyses)
• Provide insights in MBR/SPR at request or at own initiative regarding quantitative and qualitative developments

Project and process optimalization:

• Identify bottle necks in (work) processes, provide proposals on improvement opportunities, ensure implementation after approval and track progress
• Lead continuous improvement in the ways of working within the team and the daily operations, interactions with other key stakeholder teams with the outlook to drive further efficiency across the team
• Lead and support initiatives within P2P and GBS in process and tool standardization (e.g. Power BI) that drive performance efficiency

Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

Team Details
"The right profile to work for our Shared Service Centre EMEA in Hungary? There's no golden rule on that. We're always looking for a good combination of everything – a perfect mix of different characters. The strength of the team is each individual member. The strength of each member is the team."