Senior Marketing Operations Specialist

5 days ago

Budapest, Budapest, Hungary VOIS Full time €40,000 - €80,000 per year

Hello there We're Vodafone Intelligent Solutions (also known as _VOIS) and we're looking for a

Senior Marketing Operations Specialist

Your role in a nutshell:
Role purpose: Configure and maintain the central marketing automation system in order to ensure smooth service to Vodafone's and _VOIS's internal/external stakeholders. Participate in the extension of the platform penetration and adaptation across Vodafone markets and Partner Markets.

What you will do in your role:

  • Configure, implement and maintain all aspects of the Oracle Eloqua software platform
  • Participates and/or leads platform development projects
  • Works on market extension projects, onboard of new markets/instances/accounts
  • Leading the in-housing of platform development and maintenance works
  • Facilitate defining and scoping business requirements, and participation as a subject matter expert in strategy sessions and customer meetings
  • Identifies and coordinates the resolution of issues and drives service improvements
  • Monitors the marketing automation systems and databases

What will you bring to the team:

  • 4+ years of relevant experience
  • Familiarity with Enterprise software and project implementation life cycles
  • Knowledge of Salesforce
  • Excellent structured communication skills with the ability to frame complex digital marketing, CRM and technical concepts in a way that facilitates discussion and deeper levels of understanding at our clients. Ability to bridge business, marketing and technology personnel
  • Experience with and understanding of the B2B sales cycle
  • Understanding Eloqua API
  • Passionate about the customer experience and driving customer success
  • Fluent English
  • Bachelor/master's degree
  • IT methodology (ITIL) experience (desired)

In return we provide you with:

  • A dynamic environment where innovative ideas are always welcome;
  • A collaborative community where your professional goals and work are supported by a diverse team;
  • Access to internal and external trainings;
  • A supportive internal coaching and mentoring culture;
  • Opportunities to participate in company activities and company events;
  • Corporate assets, including a laptop and mobile phone with ONE subscription (unlimited EU talk + data);
  • ONE HOME discounted fleet services for employees and their friends & family
  • Cafeteria package;
  • Private Medical Services;
  • Employee Assistant Program to support your wellbeing and mental health;
  • To ensure our colleagues' health & safety we are working from home until the end of the pandemic. In the long run we will be meeting each other max 2 times/week in our fully refurbished, digital office

#movewithus #_VOIS #VOISHU

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