GenAI Enablement Engineer

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Job Overview

Engineer the future of global finance. At Citi, our Tech team doesn't just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.

The GenAI Enablement Engineer role provides hands-on technical implementation support to accelerate GenAI adoption across CISO teams. This role is designed for security professionals with technical aptitude who want to transition into a GenAI-focused career path, removing technical barriers and ensuring successful integration of GenAI capabilities into existing cybersecurity workflows.

GenAI Enablement Engineers work with CISO domain teams (SOC, Vulnerability Management, Threat Intelligence, Governance, etc.), providing technical expertise, training, troubleshooting, and integration support to drive measurable adoption and efficiency gains.

This is a high-growth role with significant learning opportunities in GenAI technologies, technical implementation, and cross-functional collaboration. Successful engineers will have the opportunity to grow into more specialized or leadership roles within the expanding GenAI organization.

Key Responsibilities:
Technical Implementation & Integration (40%)

• Provide hands-on technical support for GenAI tool adoption across assigned CISO teams
• Develop and implement integrations between GenAI products and existing cybersecurity systems (APIs, data pipelines, workflow automation)
• Configure and customize GenAI tools to meet specific team requirements and use cases
• Troubleshoot technical issues and remove blockers preventing successful adoption
• Create scripts, automation, and technical solutions to accelerate GenAI integration

User Enablement & Training (30%)

• Conduct technical training sessions for teams adopting GenAI tools
• Provide one-on-one coaching and mentoring on GenAI best practices
• Create technical documentation, user guides, and how-to resources
• Gather user feedback and translate into actionable improvement recommendations
• Support change management efforts within domain teams

Collaboration & Problem Solving (20%)

• Work closely with domain teams to understand workflows, pain points, and integration requirements
• Partner with GenAI Products team and GenAI Architecture teams to provide adoption feedback and feature requests
• Collaborate with Cybersecurity Technology and Platform Operations on technical implementations
• Participate in cross-functional working groups to share learnings and best practices
• Identify and escalate architectural or product issues to appropriate teams

Metrics & Reporting (10%)

• Track and report adoption metrics for assigned teams (usage, efficiency gains, user satisfaction)
• Measure business impact of GenAI implementations (time savings, process improvements, error reduction)
• Document success stories and use cases for broader enablement
• Contribute to continuous improvement of enablement methodologies and approaches

Required Qualifications:
Technical Skills

• Basic technical backgroundwith scripting, automation, or development experience (Python, PowerShell, JavaScript, or similar)
• Understanding of APIsand system integrations (or strong willingness to learn)
• Troubleshooting and problem-solving skillsfor technical challenges
• Familiarity with cybersecurity tools and processes(SIEM, vulnerability scanners, threat intelligence platforms, etc.)
• Comfortable with command-line interfaces, configuration files, and technical documentation

Cybersecurity Domain Knowledge

• 5+ yearsexperience in cybersecurity roles (SOC analyst, security engineer, security officer, vulnerability analyst, etc.)
• Understanding of CISO processes and workflows(incident response, threat hunting, vulnerability management, compliance, etc.)
• Experience working with security tools and platforms
• Knowledge of security concepts, controls, and compliance requirements

Soft Skills & Aptitudes

• Strong learning agilityand willingness to acquire new technical skills quickly
• Excellent communication skillswith ability to explain technical concepts to non-technical users
• Collaborative mindsetwith ability to work effectively across different teams and cultures
• Customer service orientationwith focus on enabling others' success
• Adaptability and comfort with ambiguityin fast-changing technology landscape
• Self-motivated with ability to work independently and take initiative

Preferred Qualifications

• Exposure to AI/ML concepts or GenAI tools (ChatGPT, Claude, GitHub Copilot, etc.)
• Experience creating automation scripts or tools to improve security processes
• Background in security operations, threat analysis, or security engineering
• Training or teaching experience (formal or informal)
• Previous work on cross-functional projects or initiatives
• Certifications: Security+, CEH, CISSP (Associate), or relevant technical certifications

Ideal Candidate Profile:

We are looking forsecurity professionals with technical aptitudewho are excited about GenAI and want to transition into a more technical, product-focused role. The ideal candidate:

• Has some technical experience(even if not formal development background) - has written scripts, automated tasks, worked with APIs, or configured technical tools
• Demonstrates technical curiosity- enjoys learning new technologies and isn't intimidated by technical challenges
• Enjoys helping others succeed- finds satisfaction in enabling teams to work more efficiently
• Understands cybersecurity workflowsfrom hands-on experience in SOC, security operations, or security engineering
• Shows problem-solving orientation- approaches challenges analytically and creatively
• Communicates effectively- can explain technical concepts to different audiences

Why This Role Matters:

GenAI Enablement Engineers are critical to achieving the CISO function's GenAI transformation goals:

• Force multiplier effect: Each enablement engineer unlocks GenAI value across multiple teams
• Bridge the gap: Translate GenAI products into practical, adopted solutions
• Build capability: Transfer knowledge and skills to enable self-sufficiency
• Deliver results: Ensure GenAI investments produce measurable business value

This role offers a unique opportunity to:

• Work with cutting-edge technology: Hands-on experience with GenAI, LLMs, and AI-powered security tools
• Develop technical skills: Grow capabilities in development, integration, and architecture
• Make visible impact: See direct results of your work in efficiency gains and process improvements
• Shape the future: Influence how Citi applies GenAI to cybersecurity at enterprise scale

What we can offer you:

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need?

Then apply to discover the true extent of your capabilities.

#LI-AE1

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Job Family Group:

Technology

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Job Family:

Information Security

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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