Dutch Speaking Technical Support Analyst
2 days ago
Spreek je Nederlands? Zo ja, solliciteer dan op onze vacature
Are you interested in the world of Technical Support? – Then this is your opportunity Join our partner's team as a Technical Support Analyst
Tasks
- Providing customer support via phone, chat, and email
- Sharing product information and handling order-related inquiries
- Identifying and resolving hardware and software issues
- Managing complaints and improving customer satisfaction
- Escalating complex cases to the appropriate internal teams
- Complying with data protection and security regulations
- Maintaining positive and cooperative communication within the team and with customers
Requirements
- Minimum secondary education
- Confident
Dutch (C1)
and
English (B2)
language skills, both spoken and written - Experience in a
BPO (customer service)
environment - Customer-focused attitude with strong communication skills
- Basic IT knowledge (e.g., MS Office, WLAN, Bluetooth)
- Accuracy, reliability, and ability to work independently
Advantage
- Higher education degree
- Technical interest or experience
Our client offers
- Competitive salary and cafeteria benefits
- Paid training and a modern office environment in
Debrecen - Team-building activities and a supportive international community
- Long-term development opportunities
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