Customer Experience Program Manager

5 days ago

Debrecen, Hajdú-Bihar, Hungary Emerson Full time €3,800 - €7,600 per year
Description

In This Role, Your Responsibilities Will Be:

•    Partner with leaders across the organization to initiate, plan, execute, control, and close major cross-functional initiatives while ensuring critical business outcomes are delivered.

•    Gather and validate requirements with stakeholders and drive planning and execution of transformational initiatives across different organizations.

•    Form and lead cross-functional teams to achieve project objectives and foster collaboration across groups.

•    Lead program teams in creating actionable deliverables such as project plans, decision logs, risk logs, and communication plans.

•    Build strong partnerships with internal and external stakeholders to drive adoption and deliver desired business outcomes.

•    Recommend innovative plans and processes to improve program functions and execute change management plans.

•    Communicate effectively at all levels, maintaining and disseminating project information to senior management and stakeholders.
 

Who You Are:

•    Strong Customer Focus

•    Ability to Communicate Effectively 

•    Manage Ambiguity 

•    Desire to Ensure Accountability 
 

For This Role, You Will Need:

•    7–10 years of experience leading, executing, and scaling programs across organizations (Program, Project, and/or Portfolio Management).

•    Bachelor's degree or equivalent experience; MBA is a plus.

•    Ability to work in dynamic cross-functional environments, navigate ambiguity, and bring clarity and structure.

•    Strong analytical thinking with a natural tendency to use data for decision-making and prioritization.

•    Executive stakeholder management experience and strong business acumen with excellent collaboration and problem-solving skills.
 

Preferred Qualifications That Set You Apart:

•    Knowledge in sales and operations or consulting roles.

•    Ability to coach and mentor teams in planning and organizing work.

•    Proven effectiveness in driving complex multi-stakeholder planning processes and cross-team programs.

•    Experience in change management (certification is a plus).
 

Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive.

  • Customer Experience Program Manager

    5 days ago

    Debrecen, Hajdú-Bihar, Hungary Emerson Full time 1,200,000 - 3,600,000 per year

    In This Role, Your Responsibilities Will Be: Partner with leaders across the organization to initiate, plan, execute, control, and close major cross-functional initiatives while ensuring critical business outcomes are delivered.Gather and validate requirements with stakeholders and drive planning and execution of transformational initiatives across...

  • Senior IT Program Manager

    5 days ago

    Debrecen, Hajdú-Bihar, Hungary Emerson Full time 1,200,000 - 2,400,000 per year

    DescriptionLooking for a seasoned, experienced Project/Program Management professional with a full understanding of area of specialization; ability to drive desired outcomes and resolve a wide range of issues in creative ways. This role is fully qualified and hard-working at the journey-level.Having a working knowledge of T&M products and services is a huge...

  • Customer Service Representative

    3 days ago

    Debrecen, Hajdú-Bihar, Hungary Emerson Full time 1,500,000 - 3,000,000 per year

    DescriptionIn This Role, Your Responsibilities Will Be:Manage/process customer orders, product returns, quotations, inbound and outbound customer calls to resolve customer queries/issues, as well as pre-sales and post-booking activities.Understand and interact with a variety of NI departments, processes, and applications to support customer needs to drive...

  • Customer Success Specialist

    5 days ago

    Debrecen, Hajdú-Bihar, Hungary MP Solutions Kft. Full time 25,000 - 60,000 per year

    The role of Customer Success Specialist is an individual contributor position within our Success team. The Customer Success team is obsessed with guiding customers towards achieving their business objectives through value added interactions, expectation management and partnership with internal teams. As a Customer Success Specialist, you will contribute to...

  • Customer Success Specialist

    3 days ago

    Debrecen, Hajdú-Bihar, Hungary HSA Full time €30,000 - €40,000 per year

    Our partner is looking for a new team member to join their Customer Success team, helping to drive business growth and ensure customer satisfaction.If you are interested in this position, please apply with yourEnglish CVFeladatokMonitor customer success and identify growth opportunitiesHandle administrative and billing tasks, as well as customer...

  • Finance Project Manager

    5 days ago

    Debrecen, Hajdú-Bihar, Hungary Flowserve Corporation Full time 1,200,000 - 2,400,000 per year

    Role Summary:The Project Manager will plan, direct, and ensure the successful outcome of projects utilizing the assigned project teams, as well as standards, practices, and toolsets established within Flowserve. You will work directly with internal and external stakeholders to ensure all project activity is regularly reported to the client and performed as...

  • Customer Delivery Professional

    5 days ago

    Debrecen, Hajdú-Bihar, Hungary BT Group Full time 900,000 - 1,200,000 per year

    About BT (British Telecommunications) BT Group is the UK's leading provider of fixed and mobile telecommunications and related secure digital products, solutions, and services. We also provide managed telecommunications, security, and network and IT infrastructure services to customers across 180 countries. BT in Hungary BT has been operating in Hungary...

  • Customer Data Analyst

    3 days ago

    Debrecen, Hajdú-Bihar, Hungary Emerson Full time €40,000 - €80,000 per year

    Our regional Customer Data Analysts in Customer Data Management (CDM) are the guardians of NI account, territory and resource data assets across our many systems like Oracle, Data Warehouse, and SFDC by adhering to business rules, best practices and representing the regional needs of their stakeholders to reduce operational friction, enable decision making...

  • Customer Data Analyst

    3 days ago

    Debrecen, Hajdú-Bihar, Hungary Emerson Full time €60,000 - €90,000 per year

    DescriptionOur regional Customer Data Analysts in Customer Data Management (CDM) are the guardians of NI account, territory and resource data assets across our many systems like Oracle, Data Warehouse, and SFDC by adhering to business rules, best practices and representing the regional needs of their stakeholders to reduce operational friction, enable...

  • Customer Solutions Specialist

    3 days ago

    Debrecen, Hajdú-Bihar, Hungary MP Solutions Ltd. Full time 28,000 per year

    Our partner is a global leader in customer experience and digital solutions, combining innovation and people-centered service to help top international brands connect with their customers. With operations in over 30 countries, we offer cutting-edge support in technology, e-commerce, and customer engagement. Our Hungarian team provides multilingual support...