Field Coordinator

Field Coordinator reporting to Field Services Manager. Serve as main point contact for Aclara's New York City Customer. Communicate with key stakeholders to determine project requirements and objectives. Assign duties or responsibilities to project personnel. Confer with project personnel to identify and resolve problems. Create project status presentations for delivery to customers or project personnel. Develop or update project plans including information such as objectives, technologies and schedules. Monitor project milestones and deliver- ables. Plan, schedule, or coordinate project activities to meet deadlines. Report project status, such as budget, resources, technical issues, or customer satisfaction, to managers. Request and review project updates to en- sure deadlines are met. Schedule or facilitate project meetings. Submit project deliverables to clients, ensuring adherence to quality standards. Candidates must reside in New York City and compensation will be based on experience and qualifications and will be discussed during the interview process. The salary range for this role is $70,000 - $88,000 annually and also offers a competitive benefits package. 

• Responsible for all SFT scheduling, tracking, resolution and closure
• Attend Customer meetings as required to serve as Aclara main point of contact
• Maintain all site visit trackers (weekly/daily)
• Maintain and organize all onsite warehouse inventory/ordering/ensuring stock is current
• Interact with Aclara Engineering on all changes and issues in the field that effect Customer operations Complete working knowledge and understanding of Aclara Customer contract and SLAs
• Monitor all invoices of monthly leases, storage fees, purchasing to ensure accuracy
• Ensure all Business licenses and COIs are requested and issued in accordance with local gov't regulations Coordination with all local traffic control regulations to ensure DCU site work is performed safely and timely
• Working knowledge of Aclara Data Collector Units and components and new deployed products and firmware
• Perform DCU field repairs and maintenance work as directed by Field Services Manager

• Preferred AMI industry experience
• 5+ Customer Service experience
• Office suite software - Microsoft Office
• Desktop communications software - Microsoft Teams
• Document management software - Adobe Systems
• Spreadsheet software - Microsoft Excel
• Word processing software - Microsoft OneNote, Microsoft Word
• Associate's or Bachelor's degree is preferred or equivalent combination of experience, training and education

Physical Demand:

• • Ability to lift up to 75lbs consistently.
• • Able to work on roof tops and utilize a pulley system to move material to the roof top.
• • Climb vertical ladders to access roof tops.
• • Operate bucket trucks or man lifts and install equipment on poles/towers/rooftops.
• • Work at heights that can exceed 150' from the ground.
• • Ability to work in all-weather conditions.
• • Ability to operate and maintain basic hand and power tools.

Hubbell Incorporated

Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.

The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.

We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.

Hubbell Utility Solutions 

Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible.

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.