Critical Balance Specialist
4 days ago
Job Title
Critical Balance Specialist
Job Description Summary
Primary purpose of the job:
Collect all cash from the (sub)tenants and support the allocation of cash in due course relating to any (sub)leases, collect all VAT invoices, overpayments from landlords/managing agents and support the allocation of landlord/managing agent refund/returned payments in due course relating to any (head) leases of the properties occupied by Cushman & Wakefield's GOS clients in order to enable them to prevent any additional funding or penalty costs.
Job Description
Other professional qualifications required for filling the position:
- Finance/economics degree is an advantage
- At least 1-year relevant work experience
- Finance processing experience in international environment is an advantage
Foreign language skills required for filling the position:
- English language upper intermediate
- Knowledge of any other European language is an advantage
Required skills for filling the position:
- Strong IT literacy
- Intermediate MS Office
- Excellent written and verbal communication skills
- Excellent problem-solving skills
- Strong analytical mindset
- Able to work independently and in a team
- Strong work ethic
- Flexibility during times of change
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Proactive, enthusiastic and willing to learnt
Responsibilities of the jobholder:
- Enable the PSC and its Portfolio Admin Lease Finance Team to meet defined performance targets in relation to any cash (tenant/landlord) and VAT invoice collection, cash allocation and all aspects of Lease Finance critical balances or any other Lease Finance activity as required
Regular tasks:
Daily and other BAU tasks to deliver:
Day to day identification of quality issues and risks and escalation of such issues
- Establish and maintain professional and effective working relationships with external and internal clients, colleagues and management
- To provide advice / support to other team members to enable and ensure their contribution to outputs and adherence to procedures
- Ensuring client requirements and Cushman & Wakefield quality procedures are followed
- Collaboration with other departments (Data, AP, AR, CA, CC, Estate/Account Management)
- Maintain BAU process documentation
- Critical balance query management
- Cash collection – written and mostly verbal contact with tenants
- Cash allocation – matching payments received to outstanding receivables
- Liaising with creditors to obtain tax invoices for charges paid/to be paid
- Liasing with creditors to obtain any supporting documentation required for tax invoices
- Management of debit balances & returned payments/refunds from creditors
- Liaising with suppliers, managing agents and other 3rd parties to obtain legal documentation in relation to critical balance queries
- Debtor and creditor account reconciliations & query management
- Ad hoc reporting on critical balances upon request
- Regular monthly reporting on critical balances
- Preparation, calculation and instruction of finance amendments to tenant/landlord accounts during critical balance issue resolution
- Assist in preparing monthly / quarterly SLA & KPI reports (multiple clients & departments)
- Supporting the team's back up structure
- Internal and external audit support
Main records and documents kept by the jobholder:
- All Finance related documentation should be stored on Shared drives or SharePoint according to the documented processes
INCO: "Cushman & Wakefield"
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