Information Technology Service Desk
5 days ago
Company Description
Yägnaa Soft provides comprehensive IT services to meet a wide range of needs, offering reliable 24/7 field services across Europe. Our certified technicians manage everything from hardware and software to networking and security, ensuring stress-free IT management for our clients. With services like WFM, IT Outsourcing, and IT Field Services, we support major clients across Europe in efficiently handling their IT operations.
Role Description
This is an on-site contract role for an Information Technology Service Desk position located in Budapest. The Service Desk professional will be responsible for providing technical support, troubleshooting IT issues, managing IT service requests, and delivering excellent customer service. Their day-to-day tasks will include diagnosing problems, configuring hardware and software, maintaining IT systems, and ensuring smooth operations for our clients.
Qualifications
- Technical Support and Troubleshooting skills
- Information Technology and IT Service Management skills
- Customer Service skills
- Strong problem-solving abilities and attention to detail
- Ability to work on-site in Budapest
- C1 German and B2 English
- Relevant certifications or degrees in Information Technology or related fields
- Experience in a similar role is a plus
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