Service Desk Analyst

1 week ago


Budapest Metropolitan Area, Hungary Smartedge Solutions Full time 30,000 - 60,000 per year

Job Description:

About the job:

As a Service Desk Analyst your main goal is:


• Troubleshoot IT related issues and handle customer requests.


• Provide remote support through different channels such as telephone, email, or chat.


• Support our top customers using your specific language skills.

The key requirements for the role are:


• A high school diploma.


• German/Czech on a business level (working/support language).


• English on a communication level (for interviews, training, and internal communication).


• Experience in Service Desk, Help Desk or Customer Support roles.


• Ability to interact with customers and provide solutions.


• Windows, Office 365, and Network troubleshooting skills.

Please share your updated cv in this email id "

" so that I can reach you earlier.



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