Inside Sales Coordinator

Job Summary

As an Inside Sales Coordinator you will be responsible for developing long term relationships with customers and overseeing Sales.

You will work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You will have excellent communication and negotiation skills and be customer service orientated.

Ultimately, you should be able to grow our business by building successful, long-term client relationships with a key focus on delivering high standards of customer service and upselling.

Key Responsibilities:

• Completion of RFQ's from customers
• Processing customer spot orders
• Progressing any customer queries regarding outstanding orders
• Customer price updates & price file management
• Analysis of customer schedules to ensure stock availability
• Obtaining up to date forecast information for key customers
• Monthly sales forecasting analysis on key accounts
• Request stock part creation through the PIT channel and maintenance of customer drawings
• Stock part creation
• Customer declarations (export) and creation of commercial invoices
• Creation of customer kits on MDS & management of kits
• Linking customer stock codes with our stock codes in MDS
• Creation of works orders for parts to be sent to platers, liaising with warehouse for despatch/receipt.
• Resolving empty bin queries by liaising with customer & purchasing department

• Purchasing Responsibilities:

• Liaising with suppliers regarding pricing/ lead time for spot orders

• Placing PO's with suppliers
• Progressing PO's with suppliers

Warehouse Responsibilities

• Liaising with warehouse to ensure orders are despatched on time to your customers.
• Resolving any goods in queries relating to orders you have placed with suppliers.
• Liaising with Kanban administrator to maintain accurate Kanban master lists and bin quantities.

Education, Experience & Qualifications:

• Intermediate knowledge/experience of Microsoft Office package including Excel.
• Ability to make profitable savings and maximise sales.
• Excellent Timekeeping & attendance
• Hard working and reliable.
• Providing POD's to customers when requested
• Answering the telephone in the sales office
• Covering other sales team members accounts during holiday periods
• Excellent English communication

Our Values:

Do The Right Thing and we will succeed: We insist on honest and ethical behaviour; We treat others respectfully; Our actions are underlined with high integrity; We partner with others who hold these same values.

Go One Better to achieve greatness: We strive to do our best every day; We are curious and seek alternative viewpoints; We value innovation to deliver long-term success; We will not accept the status quo and tirelessly seek to improve.

Customer First balanced with Company results: We serve our customers with a sense of urgency; We strive to anticipate our customer's needs; We work with our customers to ensure we are providing them the best solutions they value; We help to deliver the long-term success of our company.

WE DO what we say: We seek clarity and understanding; We follow through on our commitments; We respectfully challenge and collaborate to achieve mutual success; Once we agree, we move forward and make no excuses.

Together we win: We respect and value each other's thoughts and opinions; We make the time to develop meaningful relationships; We seek new opportunities to continuously learn: We never miss an opportunity to bring out the best in others.

Make a career at SUPPLY TECHNOLOGIES:

• Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.