Customer Support and production planner

1 day ago

Szekesfehervar Fejer Hungary Holland Harman Becker Automotive Systems Manufacturing Kft Full time
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

About the role

As a Customer Support and Production Planner, you will play a pivotal role in coordinating between OEM and HARMAN departments to ensure timely order fulfillment and production. You'll develop comprehensive short- and long-term production plans, monitor material availability, and adapt schedules to meet changing customer demands. This position requires close collaboration with customers, SIOP demand planning, material planning, project and production teams to optimize delivery timelines and also to support new product launches. Your work will help keep operations smooth, efficient, and aligned with customer expectations.

What You Will Do

OEM and Automotive 1st. Managing orders from tier customers, maintaining contact with these customers.

Carrying out manufacturing needs assessment, follow-up, taking into account customer requirements, adapting to customers, meeting delivery deadlines.

Drawing up production plans for the short, medium and long term in accordance with customer requirements and forecasts.

Providing delivery schedules to the warehouse that makes the deliveries

In case of production backlog, implementing actions with production

Carrying out material availability checks, continuous coordination with the purchasing team.

Tracking changes in customer requirements. Coordinating demand fluctuations with customers/sales/demand planning team and other departments within the factory

Project work for new product launches, ramp-ups/production shutdowns, product outsourcing.

Preparation of statistics, monitoring of metrics and indicators in the field.

Masterdata management for finished and semi-finished products Ensure systems are up to date and correct status, check MRP result

What You Need to Be Successful

Higher education - preferably logistics, business and management, supply chain management or minimum experience in logistics (Production planning, customer relations)

Fluent communicative English language skills in oral and written form

Ms Office - Excel user level

Bonus Points if You Have

University Degree - Logistics, Economics and Management, Supply Chain Management or experience in Logistics (Production Planning, Customer Relations)

1-2 years of experience in electronics or automotive manufacturing

Knowledge of a business management system - preferably SAP

Knowledge of production planning programs (SAP - LMPC, SAP - IBP)

What we offer

As part of an international team, you can work with some of the world's largest car manufacturers

We offer a competitive benefits package

We provide housing/settlement support if you join us from another location

You can participate in ongoing professional training

We provide career and development opportunities

Employee discount on HARMAN (JBL, AKG, HARMAN Kardon) products

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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