Fraud Investigator

This job is with Wise, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Wise is a global technology company, building the best way to move and manage the world's money.

Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.
More About Our Mission And What We Offer.
We're looking for
Fraud Investigators
to join our growing team in
Budapest
, Hungary.

As a
Fraud Investigator,
you will play a critical role in safeguarding Wise and its customers from financial crime. You will be responsible for
investigating and analyzing customer accounts, transactions and activities on our platform to detect and prevent money laundering, fraud, and other illicit activities.
You will leverage your expertise to identify suspicious patterns, conduct thorough investigations, and ensure compliance with AML/CTF regulations and internal policies and procedures, all while adhering to Wise's risk appetite. This role offers a unique opportunity to deepen your expertise in the FinCrime domain, contribute to a rapidly growing global company, and make a tangible impact on protecting our users and the integrity of our platform.

Job Responsibilities

• In-Depth Investigation & Analysis:Conduct detailed investigations into potentially suspicious activity, using both internal and external data sources. You will analyze complex financial transactions and customer behavior to identify patterns indicative of fraud, money laundering, or other financial crimes.
• Case Reporting & Escalation:Prepare detailed, comprehensive investigation reports documenting findings, recommendations, and evidence. Act as a point of escalation for complex FinCrime cases, providing guidance and subject matter expertise to other operational teams.
• Process Improvement & Knowledge:Collaborate with product and engineering teams to improve detection rules and system enhancements. Stay up-to-date on emerging FinCrime trends and provide input on process improvements.
• Collaboration & Communication:Communicate effectively and professionally with internal stakeholders (Compliance, Legal) and external parties, including financial institutions and law enforcement agencies.
• Performance & Ownership:Proactively take full ownership and accountability for results, ensuring quality and speed while consistently achieving individual and team targets (KPIs, SLAs).

Qualifications

• You have the right to work in Hungary(we don't offer visa support for this role).
• Strong verbal and written communication skills in English,with the ability to produce clear, concise, accurate, and professional reports, summaries, and customer communications. Additional languages are a plus.
• Proven ability to conduct thorough and objective investigations, analyze complex data, and draw logical conclusions.
• Exceptional analytical and problem-solving skills, with a keen attention to detail.
• Excellent documentation skills, with the ability to present complex information clearly, concisely, and accurately for both internal and external use, ensuring all decisions are thoroughly supported.
• Ability to work independently and make decisions within well-defined procedures.
• Strong organizational skills with the ability to multitask, prioritize effectively, and manage time efficiently in challenging situations.
• Willingness to work flexible hours, including shifts, weekends, and public holidays as needed.
• Proactive attitude with a willingness to learn and develop in the financial crime domain.
• Ability to work autonomously within established procedures and practices. Ability to work autonomously, proactively identifying and addressing tasks independently by applying learned procedures and best practices. This role requires taking initiative and effectively resolving issues within established frameworks.

Nice To Have

• Previous experience in operations, compliance, or a related field, preferably with exposure to financial crime or AML processes.

Additional Information

If you're ready to take on an exciting challenge and make a meaningful impact, we'd love to hear from you Please submit your resume in English
as soon as possible
We will start reviewing applications and interviewing for this position from day 1 so we would recommend applying rather sooner than later - otherwise, someone else might grab your dream job
Hiring Process

• Application Review: We'll evaluate your experience and skills.
• Homework: (3business days to complete)
• Final Interview: Meet withour Team Leads for an in-depth discussion.

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visitWise.Jobs.

Keep up to date with life at Wise by following us onLinkedInandInstagram.