Lobby & Patisserie Shop Manager (St Regis Budapest)- Pre-opening

Additional Information

Job Number

Job CategoryFood and Beverage & Culinary

LocationThe St. Regis Budapest, Vaci utca 34, Budapest, Hungary, Hungary, 1052

ScheduleFull Time

Located Remotely?N

Position Type Management

ST REGIS BUDAPEST

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 55 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis Hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by the signature St. Regis Butler Service.

JOB SUMMARY

The Lobby & Patisserie Shop Manager is responsible for overseeing all aspects of café operations to ensure exceptional guest experiences and operational efficiency. This role includes managing daily service standards, food and beverage quality, hygiene, and inventory control. Leads and trains the team to uphold brand values, optimize productivity, and maintain cost efficiency. Key responsibilities include financial oversight—budgeting, cost control, and performance reporting—as well as collaborating on marketing initiatives and concept development to promote local, artisanal offerings.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the food and beverage, culinary, or related professional area.

Key Responsibilities

Operational Management

• Oversee all café operations, including service standards, food and beverage quality, hygiene, and presentation.
• Ensure smooth daily operations with efficient opening and closing procedures.
• Coordinate with the kitchen and pastry team to maintain product consistency and availability.
• Manage inventory levels, supplier relationships, and purchasing to maintain cost efficiency and quality standards.

Guest Experience & Service

• Maintain high guest satisfaction through attentive service, consistency, and product excellence.
• Address guest feedback promptly and implement service improvements as needed.
• Promote a welcoming environment that reflects the café's artisanal and local character.

Team Leadership & Training

• Recruit, train, and motivate café staff to deliver professional and engaging service.
• Prepare and manage staff schedules to optimize productivity and control labor costs.
• Conduct regular team briefings and provide ongoing coaching to uphold brand standards.

Financial Management

• Actively participate in the café's annual and monthly budgeting process.
• Monitor and control food, beverage, and labor costs to ensure financial targets are achieved.
• Track daily and monthly sales performance, analyze variances, and implement corrective actions when required.
• Prepare and submit financial reports on café performance, including profitability, wastage, and cost control measures.
• Work closely with the Director of F&B to achieve or exceed the café's budgeted revenue and profit goals.

Marketing & Concept Development

• Collaborate with the marketing and culinary teams to promote seasonal products and local pastry offerings.
• Support storytelling that highlights local ingredients and artisan partnerships.
• Maintain visual and service consistency aligned with the hotel's overall brand and positioning.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.