Organizational Change Manager

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Roche Services & Solutions (RSS) aims at "transforming the way Roche operates.'' As a global organization of more than 2,800 employees, we enable Roche to operate in a competitive and ever-changing business environment. We provide our partners with end-to-end business services and solutions, enabling them to focus on patient-centric activities. Embracing a OneRoche mindset, we leverage our global network located in Budapest, San José (Costa Rica), Kuala Lumpur and our other sites to remain customer-centric 24/7 and co-create solutions together.

As a member of the Enterprise Capabilities business line, you will report into the OCM Chapter Lead and have many opportunities to contribute to the business development while providing project and transformation services and solutions to partners across Roche.

As a (Senior) Organizational Change Manager, you will partner closely with (potentially multiple) mid- to large-scale projects and stakeholders to lead and implement the 'people side of change' ensuring successful change experience design, organizational readiness, behavior change and adoption. You will also connect with and inspire your colleagues, helping to shape the future of our organization.

The Opportunity

Apply structured OCM methodologies and concepts to lead teams successfully through the change journey in a data-driven manner by:

Here are the responsibilities condensed into 8 key bullet points:

• Strategic Alignment: Aligning vision, values, and culture through targeted interventions, leadership alignment, and active stakeholder engagement.

• Strategy & Assessment: Creating a holistic change management strategy integrated into project plans, based on thorough change impact and risk assessments.

• Actionable Planning: Developing and mitigating readiness risks through specific deliverables, including communication, sponsor, coaching, training, and resistance management plans.

• Implementation: Owning and driving the end-to-end execution of all defined Organizational Change Management (OCM) plans.

• Network Building: Establishing and managing an active change agent network to cascade sponsorship and ensure engagement and adoption objectives are met.

• Data-Driven Metrics: Collaborating with project teams to define people-success criteria, metrics, and KPIs to form the basis of a data-driven OCM strategy.

• Progress Tracking: Monitoring and reporting on progress and potential risks to ensure the successful implementation of the change strategy.

• Coaching & Partnership: Consulting and coaching project teams, sponsors, and line managers, while partnering with HR to ensure processes and structures support the change.

Who You Are

• Core Expertise & Education: Requires deep knowledge of Change Management (Prosci, ACMP), Project Management (CSV/GxP), and Agile/Lean methodologies, ideally supported by an academic background in social or behavioral sciences (e.g., psychology, sociology).

• Communication & Collaboration: Must be a fluent English communicator capable of building trust, simplifying complex concepts, and working effectively with diverse, virtual, and cross-cultural teams to generate enthusiasm.

• Mindset & Leadership: Demonstrates a growth mindset, customer centricity, and VACC leadership, with a commitment to upholding a psychologically safe environment and a proactive willingness to work across strategic and hands-on levels.

• Facilitation & Versatility: Experienced in moderating workshops (physical & virtual) and applies knowledge in capabilities such as Agile Coaching or Business Analysis, with additional exposure to performance consulting or digital marketing being a plus.

• Organization & Execution: A well-organized team player able to juggle multiple tasks while maintaining a "big picture" view, utilizing data-driven and systems thinking to drive progress.

In exchange we provide you with:

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career. 

• Excellent benefits: Competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. 

• Flexibility: We also support flexibility to help you find your balance. Home office is commonly available (typically 2 office days). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.

• A global inclusive community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

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A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.