Technical Support Specialist_Hungary

5 days ago

Budapest, Budapest, Hungary Infotree Global Solutions Full time 2,800,000 - 4,200,000 per year

For our client in Hungary, we are looking for a Technical Support Specialist, to join the office in Budapest.

Location: Budapest

Work model: onsite 

Type of collaboration: CoE

About the company

Our partner, is the regional market leader in designing and implementing complete, innovative and integrated solutions for all technical protection systems. They think and act in an entrepreneurial and long-term way, which above all means that they cultivate relationships of respect and trust with market participants, aimed at creating value. The Company's goal is to take care of the protection of life and property for all their customers, in cooperation with their partners, by continuously monitoring, adapting and implementing the latest developments in the Security & Safety Industry.

The Company already has 36 years history and operates in 11 European Countries.

Major responsibilities:

  • Technical support to our partners and customers, offering pre-sales technical assistance and after-sales support services;
  • Leading and developing educational programs, manuals and materials for partners and colleagues, preparing technical presentations and demonstrations of the product line;
  • Working with the sales team as the key technical advisor and identifying all technical issues to assure complete customer satisfaction through all stages of the sales process;
  • Offering optimal solutions of technical security and safety equipment;
  • Keeping up with new technologies at the market.

Requirements and skills:

  • Ideally at least 2 years of previous experience on similar positions in Security&Safety business (technical protection);
  • Strong technical skills, working on HW and SW, with knowledge of at least one of the following: video surveillance, intrusion, access control or intercoms systems;
  • A university degree in the technical field (nice to have);
  • Excellent communication and presentation skills;
  • High degree of team-working skills, responsibility, flexibility and proactivity;
  • Ability to execute corporate goals;
  • Affinity to new technologies and willingness to continuous improvement;
  • Excellent knowledge of MS Office package and internet;
  • Fluency in English (B2 level), both written and spoken production;
  • Driving license and availability for business trips;
  • High level of work ethics and honesty.

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