Technical Support Help Desk
9 hours ago
Hiring: Technical Service Desk Agents – Czech & Dutch Speakers
Location
: Budapest, Hungary
Languages Required
: Fluent in
Czech
and/or
Dutch
About the Role
We are looking for motivated and customer-focused
Technical Service Desk Agents
to join our team in Budapest. In this role, you will be the first point of contact for IT support, assisting users with technical issues, troubleshooting, and ensuring smooth operations across global teams.
Key Responsibilities
- Provide
first-level IT support
to end-users via phone, email, or chat - Troubleshoot hardware, software, and network-related issues
- Escalate complex problems to higher-level support teams when necessary
- Document incidents and resolutions in ticketing systems
- Deliver excellent customer service while maintaining SLA compliance
Requirements
Fluency in
Czech
and/or
Dutch
(spoken & written)
Good command of
English
for internal communication
Prior experience in IT support or customer service preferred
Strong problem-solving and communication skills
Ability to work in a fast-paced, multicultural environment
What We Offer
- Competitive salary package
- Relocation support (if applicable)
- Training and career development opportunities
- Dynamic and international work environment in Budapest
Apply now
and become part of a growing team that values collaboration, innovation, and customer success.
#TechnicalSupport #ServiceDesk #ITJobs #BudapestJobs #Czech #Dutch #Hiring
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