Cruise Line Customer Advisor

6 days ago

Budapest, Budapest, Hungary FH Collective Academy Full time


Start Date: 15 January

Do you enjoy the sea, travel, and helping people plan unforgettable holiday experiences?

In this role, you will support one of the worlds fastest-growing cruise brands, guiding customers as they organise their dream voyages.


Salary & Benefits

  • 1500 x 14 salary

  • Relocation from outside Portugal:

    • Room in a shared apartment for up to 12 months

    • Monthly rent 280, all utilities included (deducted directly from payslip)

  • Remote work model (must be based in mainland Portugal)

  • Monday to Friday: 08:00/17:00

This position is ideal for individuals who enjoy customer interaction and feel comfortable recommending additional or alternative options when relevant. Any level of sales experience is welcome.


Key Responsibilities

  • Handle inbound calls and customer inquiries

  • Provide professional guidance on cruise packages and destinations

  • When appropriate, offer package upgrades or alternative options

  • Deliver pre-booking and post-booking customer support

  • Assist travel agencies with booking management

  • Inform customers about documentation, prices, ships, destinations and related topics

Ideal Candidate Profile

  • Any background in sales (retail, call centre, tourism, e-commerce, etc.)

  • Strong communication and interpersonal skills

  • Attention to detail and a problem-solving approach

  • Comfortable using digital tools

  • Ability to manage multiple tasks


  • Cruise Line Customer Advisor

    7 days ago

    Budapest, Budapest, Hungary FH Collective Academy Full time

    Start Date: 15 January Do you enjoy the sea, travel, and helping people plan unforgettable holiday experiences? In this role, you will support one of the worlds fastest-growing cruise brands, guiding customers as they organise their dream voyages. Salary & Benefits 1500 x 14 salary Relocation from outside Portugal: Room in a shared apartment for up to 12...

  • HR Advisor

    2 days ago

    Budapest, Budapest, Hungary Park Plaza Victoria Amsterdam Full time

    HR Advisor - PPHE Hotel GroupRenowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.Ready to make an impact? Join us as anHR Advisorand become the trusted partner for one of our hotel...

  • Pet Care Retail Advisor

    5 hours ago

    Budapest, Budapest, Hungary wherewework Magyarország Full time

    on behalf of:Employers from HungaryAdd your CV to wherewework platform and we'll match your skills with the right opportunities as soon as they become availableApplicants for the Pet Care Retail Advisor role should welcome customers warmly, understand product ranges, and actively contribute to sales while keeping the store tidy and well presented.Continue...

  • Associate Managing Consultant, Advisors – Growth Marketing

    2 days ago

    Budapest, Budapest, Hungary Mastercard Full time

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • German Speaking People Services Advisor

    4 days ago

    Budapest, Budapest, Hungary Cushman & Wakefield Full time

    Job TitleGerman Speaking People Services AdvisorJob Description SummaryAs a member of the Shared Services team, you will support with the administration of the day-to-day operations of the People function, as well as handling first level queries from employees and managers. Critical to the maintenance of internal records, the People Services Advisorsupports...

  • Intermediate First Line Risk

    2 weeks ago

    Budapest, Budapest, Hungary Aegon Full time €45,000 - €90,000 per year

    This intermediate-level First Line Risk and Control Analyst role is crucial to ensuring the organization's IT operations are secure, compliant, and aligned with industry best practices. The successful candidate will have the flexibility to operate within the first line (global team), focusing on IT risk management, compliance, governance, or controls....

  • Dutch Speaking First Line Analyst

    2 days ago

    Budapest, Budapest, Hungary Computacenter Full time

    Location: Hungary - Budapest | Job-ID: 1770 | Contract type: Standard | Business Unit: Service DeskYour future tasks will be…First Line Analysts aka Service Desk Agents as the members of a first line customer support team, find the best and the easiest solution for users' problems. This entry level position fits you perfectly if you are junior or you are...

  • Romanian Speaking First Line Analyst

    2 weeks ago

    Budapest, Budapest, Hungary Computacenter Full time €250,000 - €450,000 per year

    Location: Hungary - Budapest | Job-ID: 1773 | Contract type: Standard | Business Unit: Service DeskYour future tasks will be…First Line Analysts aka Service Desk Agents as the members of a first line customer support team, find the best and the easiest solution for users' problems. This entry level position fits you perfectly if you are junior or you are...

  • Romanian Speaking First Line Analyst

    2 weeks ago

    Budapest, Budapest, Hungary Computacenter2024 Full time €80,000 - €120,000 per year

    Location: Hungary - Budapest | Job-ID: 1773 | Contract type: Standard | Business Unit: Service Desk​​​​​​Your future tasks will be…First Line Analysts aka Service Desk Agents as the members of a first line customer support team, find the best and the easiest solution for users' problems. This entry level position fits you perfectly if you are...

  • German speaking First Line Analyst

    7 days ago

    Budapest, Budapest, Hungary Computacenter2024 Full time

    Location: Hungary - Budapest | Job-ID: 1752 | Contract type: Standard | Business Unit: Service DeskYour future tasks will be…First Line Analysts aka Service Desk Agents as the members of a first line customer support team, find the best and the easiest solution for users' problems. This entry level position fits you perfectly if you are junior or you are...