Rma Repair Technician

Job Description
We are looking for a skilled and motivated
Repair Technician
to join our
RMA (Return Material Authorization) repair team
. In this role, you will be responsible for the
diagnosis, repair, and final testing
of a wide variety of high-performance electronic instruments manufactured by our company.

You will work in a
low-volume / high-mix environment
, supporting a broad product portfolio that includes legacy systems and newly released devices.

This role plays a key part in maintaining
product quality, service turnaround times, and customer satisfaction
.

In this Role, Your Responsibilities Will Be:

• Diagnose and repair failed electronic hardware returned from customers
• Use appropriate test equipment (oscilloscopes, DMMs, custom test fixtures) to verify product functionality
• Follow documented repair processes, work instructions, and test procedures
• Perform soldering, component replacement, and mechanical adjustments as needed
• Ensure traceability through accurate documentation in internal systems
• Collaborate with engineering and quality teams when encountering systemic or unknown failures
• Maintain a clean and organized workbench (5S), following safety and ESD protocols
• Contribute to continuous improvement initiatives and process standardization
• Cross-train within other product families or repair units as needed
• Support KPIs related to turnaround time, first pass yield, and customer satisfaction

Who You Are:
You readily action new challenges, without unnecessary planning.You persist in accomplishing objectives despite obstacles and setbacks.You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels.

For this Role, You will Need:

• Vocational training or associate degree in electronics, mechatronics, or similar technical field
• At least 1–2 years of experience in electronic hardware troubleshooting and repair
• Ability to read circuit diagrams and interpret test results
• Basic computer literacy (MS Office, data entry, internal systems)
• Precision and attention to detail in repair and documentation tasks

Preferred Qualifications that Set You Apart:

• Experience with low-volume/high-mix service environments
• Familiarity with ERP systems
• IPC soldering certification or equivalent hands-on experience
• Basic knowledge of RF or mixed-signal instruments is a plus
• Ability to work independently and manage multiple products

Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

The philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.