Specialist, Customer Service, Order Management, EM

5 days ago

Budapest, Budapest, Hungary Celanese International Corporation Full time €30,000 - €60,000 per year
Overview

Position Summary:

Responsible for perfect order fulfillment within the order to cash process to deliver customer satisfaction. Order to cash may include pricing administration, order entry, customer service/problem resolution, billing coordination, collections and master data maintenance, complaint handling. First point of support for the users

Responsibilities

Areas of Responsibility:


• Ensure perfect order fulfillment of orders and resolve issues as required
• Work closely with sales management for billing adjustments. 
• Key transactional contact for customers and/or service providers. 
• Maintain key internal relationships, sales, supply chain planning, shippoints, product management, credit, financial shared services, and procurement.
• Update customer master information in SAP
• Perform the diversified customer pricing applications in SAP.  
• Process billing related adjustments (e.g. returns, credit/debits)
• Document and follow up of internal and external complaints 
• Where necessary , support sales representatives and business line managers with sales data analysis, report requests and customer follow-up.
• First line of support for users
• Represents a specific function/ process team
• Is able to communicate effectively with IT, users and management
• Perform testing (projects/system changes)
• Captures ideas for continuous process improvement
• SAP expert –continously develops him/herself  to stay expert in SAP
• Participate and co-ordinate department related projects
• First line of contact for OPEX department in case of technical question
• Hold SAP process trainings for new hires in the EMEA CS organization
• Hold refresher and development trainings for members of the EMEA SC Org

Qualifications

Requirements:


• Has a deep knowledge of SAP transactions and functionality
• Understands and adheres to the procedures at high level, works on proposing changes
• Can easily build relationships
• Is able to communicate effectively with other Departments', understands their process flows and the interactions with them
• Analyzing mindset
• College/university degree
• Fluent English
• Troubleshooting/problem solving skills
• Good communication skills
• Precise, detail-focused
• Ability to multitasking
• Able to cope with stress
• Positive attitude, friendly, empathy  
• Accountibility and ownership 
• Follows the rules, but also thinks out of the box and is open for other solutions

  • Specialist, Customer Service, Order Management, EM

    5 days ago

    Budapest, Budapest, Hungary Celanese Full time 30,000 - 60,000 per year

    OverviewPosition Summary:Responsible for perfect order fulfillment within the order to cash process to deliver customer satisfaction. Order to cash may include pricing administration, order entry, customer service/problem resolution, billing coordination, collections and master data maintenance, complaint handling. First point of support for the...

  • Order Management Specialist

    3 days ago

    Budapest, Budapest, Hungary Collective Consulting Full time

    Required skillsCUSTOMER SERVICEEXCEL PIVOTORDER MANAGEMENTDUTCHENGLISHRequired languagesENGLISHDUTCHOtherDUTCHENGLISHORDER MANAGEMENTEXCEL PIVOTCUSTOMER SERVICEShort descriptionWe are currently seeking an Order Management Specialist for our partner company located in Budapest. This position requires strong English and Dutch language skills, as you'll be...

  • Customer Service/ Order Management Team Lead

    5 days ago

    Budapest, Budapest, Hungary Celanese Full time 1,200,000 - 3,600,000 per year

    OverviewCustomer Service/ Order Management Team leads are senior, experienced employees with a certain authority who like to lead through example, drive engagement and grow talents. They are ready to support other functions in case of issues relating to their team. They ensure that the teams achieve the established targets and monitor...

  • Order Management Specialist

    5 days ago

    Budapest, Budapest, Hungary GE HealthCare Full time €45,000 - €55,000 per year

    Job Description SummaryAs the Order Management Specialist, you will be joining a dynamic environment as part of the Solutions for Enterprise Imaging (SEI) Order Management team. In this role, you will have an opportunity to work alongside order management and customer service professionals within various fields related to the execution of customer orders....

  • Customer Service/ Order Management Representative

    5 days ago

    Budapest, Budapest, Hungary Celanese International Corporation Full time 30,000 - 60,000 per year

    Overview:We are looking for a Customer Service/ Order Management Representative - German speaker for our SSC office in Budapest.This position is for YOU, if youlike to use your German skills dailyare passionate about customer satisfactionenjoy hybrid working setuplike being part of a communityPosition Summary:Responsible for perfect order fulfillment within...

  • Junior Sales Order Management Specialist

    5 days ago

    Budapest, Budapest, Hungary Computacenter2024 Full time 250,000 - 500,000 per year

    Location: Hungary - Budapest | Job-ID: 213240 | Contract type: | Business Unit: Inside SalesYour future tasks will be…As a future member of our Group Technology Sourcing (GTS) global team you will have the chance to take part in a constantly improving department.Joining our newly established Inside Sales team in Budapest offers you the chance to explore...

  • Order Management Specialist E2E

    3 days ago

    Budapest, Budapest, Hungary Celanese International Corporation Full time €40,000 - €80,000 per year

    Overview:We are looking for an Order Management Specialist E2E for our SSC office in Budapest.This position is for YOU, if youlike to use your English skills dailyare passionate about customer satisfactionenjoy hybrid working setuplike being part of a communityPosition Summary: An Order Management Specialist E2E is responsible for...

  • SPS Customer Service Specialist Hungary

    5 days ago

    Budapest, Budapest, Hungary Syngenta Group Full time 200,000 - 300,000 per year

    Company Description About SyngentaAt Syngenta Crop Protection, we're pioneering solutions that safeguard global food security while championing sustainable agriculture. As a world market leader headquartered in Switzerland, we empower farmers with innovative crop protection technologies that defend against nature's toughest challenges. We unite advanced...

  • SPS Customer Service Specialist Hungary

    3 days ago

    Budapest, Budapest, Hungary Syngenta Full time €40,000 - €80,000 per year

    Company DescriptionAbout SyngentaAt Syngenta Crop Protection, we're pioneering solutions that safeguard global food security while championing sustainable agriculture. As a world market leader headquartered in Switzerland, we empower farmers with innovative crop protection technologies that defend against nature's toughest challenges. We unite advanced...

  • Customer Service

    5 days ago

    Budapest, Budapest, Hungary Celanese Full time €28,000 - €42,000 per year

    OverviewWe are looking for aCustomer Service / Order Management Specialist (French Speaker)for our SSC office in Budapest.This position is for YOU, if youlike to use your English and French skills dailyare passionate about customer satisfactionenjoy hybrid working setuplike being part of a communityPosition SummaryResponsible for perfect order fulfillment...