Community Manager

3 days ago

Budapest, Budapest, Hungary Apraemio Full time

Key Responsibilities

Community Management

  • Serve as primary contact for Discord/Telegram communities.
  • Engage in conversations, respond to questions, foster inclusive environment.
  • Implement bots, automate workflows, monitor growth/engagement metrics.
  • Build strategies to grow and energize community, onboard new members.
  • Collaborate on ambassador programs to drive participation and belonging.
  • Monitor trends, memes, user sentiment to align with community interests.

Content & Campaigns

  • Collaborate with marketing, product, ecosystems teams for timely updates.
  • Host AMAs, community calls, contests to maintain enthusiasm and loyalty.
  • Facilitate educational campaigns on Web3 concepts and Autheo's offerings.

Moderation

  • Moderate Telegram, Discord, future platforms for safe, engaging spaces.
  • Lead moderator team, ensure adherence to community guidelines.
  • Manage support tickets and inquiries.
  • Create/maintain moderation protocols.
  • Train/oversee community moderators.

Talent Scouting

  • Identify/engage notable community leaders with large followings.
  • Foster relationships for ambassador/advocacy program integration.

Analytics & Reporting

  • Track/report growth, engagement, sentiment with digital analyst.
  • Use data-driven insights to refine community strategies.
  • Collect/share community feedback with teams to inform product/marketing.

Qualifications

Required:

  • 4+ years community management in Web3/crypto.
  • Proven track record managing Discord/Telegram communities.
  • Experience leading moderator teams.
  • Strong understanding of blockchain, cryptocurrency, Web3 ecosystems.
  • Exceptional communication, conflict resolution for engaging messaging.
  • Experience planning/executing online events, contests, activations.
  • Proficiency with community tools (Galxe, Guild, Zealy).
  • Experience with community analytics tools.
  • Ability to work across time zones.

Preferred:

  • Experience running quest campaigns or community-driven programs.
  • Contributions to ambassador/advocate programs.
  • Familiarity with DeFi, NFTs, blockchain tech.
  • Previous Web3 project launch experience.
  • Multi-language capabilities.

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