HR Support Services Specialist

Are you inspired by "what's next"? So are we.

When you join the Albemarle team, you contribute to a better tomorrow. You will play a role in powering many of the world's largest and most critical industries, from energy and communications to transportation and electronics. We are putting innovation to work to improve people's lives and we want YOU to be a part of it.

Job Description

Albemarle is hiring for an HR Support Services Specialist. This position is hybrid and located in Budapest, Hungary.

What You Will Do:

Workday Case Resolution Management

• Execute standardized HR processes across the employee lifecycle with a focus on accuracy, timeliness, and employee experience.
• Serve as a Tier 2 support contact for employee inquiries, leveraging knowledge bases and case management tools.
• Complete mass data changes.
• Deliver global HR reports that do not require advanced analytics as well as regular data quality audits

Digital Enablement & Systems

• Maintain and update employee data in HRIS platforms (e.g., Workday), ensuring data integrity and compliance.
• Support adoption of self-service tools and digital workflows; provide feedback on system usability and enhancements.

Process Optimization & Continuous Improvement

• Identify inefficiencies and recommend improvements to HR processes and service delivery.
• Participate in Lean, Six Sigma, or Agile initiatives to streamline operations and enhance service quality.

Knowledge Management & Documentation

• Maintain SOPs, process maps, and knowledge articles to support consistent service delivery.
• Contribute to the development of training materials and onboarding guides for new HR team members.

Compliance & Risk Mitigation

• Ensure HR transactions comply with internal policies and external regulations (e.g., GDPR, FMLA).
• Support audit readiness through accurate documentation and proactive data management.

Transformation Support

• Collaborate with HR Transformation teams on pilots, system rollouts, and change initiatives.
• Provide insights from frontline service delivery to inform strategic decisions and future-state design

What You Bring:

• Deep understanding of HR operations and systems
• Customer-centric mindset that prioritizes delivering responsive, high-quality support for employee and manager needs across HR processes.
• Strong communication skills to facilitate collaboration with COEs, HR Partners, and other internal teams, ensuring alignment in program delivery and support.
• Strong analytical skills and attention to detail.
• Skilled in assessing and managing employee and manager inquiries, determining when to escalate complex issues, and providing effective solutions.  
• Demonstrate fluency in HR systems and tools, leveraging technology to optimize service delivery and reporting.
• Upholds the highest standards of data privacy and ethical conduct in all aspects of HR support.
• Flexibility to adapt to evolving processes, systems, and priorities within HR service delivery, staying responsive to change and continuous improvement.

Required Qualifications:

• Bachelor's degree in HR, Business, or related field; certification in HR operations or process improvement is a plus.
• 4 years of experience in HR shared services or operations, ideally within a transforming organization.
• Strong proficiency in HRIS platforms and case management tools.
• Experience with process improvement methodologies (Lean, Six Sigma, Agile).
• Excellent communication, problem-solving, and stakeholder management skills.
• Change-resilient and comfortable working in dynamic, evolving environments.

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Benefits of Joining Albemarle

• Competitive compensation

• Comprehensive benefits package

• A diverse array of resources to support you professionally and personally.

Choose to unlock your full POTENTIAL. Apply today.