Italian Speaking Customer Support Specialist

5 days ago

Budapest, Budapest, Hungary EPTA GROUP Full time

Join Epta International BSC as an Italian-Speaking Customer Support Specialist

Are you passionate about helping people and ready to build a global career?

At Epta International BSC, we're a world leader in commercial refrigeration solutions, delivering sustainable, cutting-edge products and exceptional service to our customers around the clock.

We're now expanding our team and building an Italian-speaking Customer Support Team. Whether you already have experience or you're a fresh graduate excited to start your professional journey, this is your chance to grow with an international company that truly values its people.

What You'll Do

  • Provide top-quality support to our Italian-speaking customers via phone and email

  • Manage service requests, schedule maintenance visits, and coordinate technician activities

  • Log and track cases accurately in our internal systems

  • Communicate effectively with colleagues, subcontractors, and clients to ensure smooth operations

  • Collaborate across shifts to keep everything running seamlessly

What Makes You a Great Fit

  • Near-native skills in Italian, with at least intermediate English

  • Strong communication and problem-solving skills

  • Organized, detail-oriented, and proactive — even in busy moments

  • Comfortable working in a dynamic, multinational environment

  • Proficient with MS Office (Excel & Outlook); Salesforce experience is a plus

  • be located in Hungary or willing to relocate by January

  • Fresh graduates are encouraged to apply Enthusiasm, curiosity, and a can-do attitude matter most

Why Join Us

At Epta, you'll join a supportive international team that values innovation, teamwork, and growth. We'll give you the tools, training, and opportunities to develop your skills and build a rewarding career — all while contributing to a more sustainable future.

If you're ready to take the next step in your career journey, we'd love to meet you

Apply now and become part of Epta's success story.

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