Infrastructure Team Lead

Rheinmetall 4iG Digital Services (R4) is a joint venture between Rheinmetall, a globally leading supplier of defence and automotive products, and 4iG, Hungary's leading IT systems integrator. R4 has been founded end of 2022 with its headquarters in Budapest and the initial mission to provide project- and operations-related IT services to Rheinmetall's local subsidiaries in Hungary and worldwide. Based on business requirements and opportunities, R4 plans to progressively expand the scope of its services for internal and external customers alike. In a nutshell, R4 is like a start-up with guaranteed success. Equipped with a hands-on mentality, it significantly benefits from the support and tremendous growth of both Rheinmetall and 4iG. The designated business and solid setup offer outstanding development potentials for R4 itself but consequently also for all employees, because there will be lots of interesting jobs in an international and dynamic work environment

In order to achieve our common goals, we count on you

• The aim of the role is to lead a technical team that delivers IT Infrastructure services to external customers as well as ensuring the stability and efficiency of the company's internal IT infrastructure operations. To design, deliver, install, operate, and provide operational services for the IT security and infrastructure solutions in R4's portfolio in order to maximize the Company's business performance.
• Lead, coach and develop an infrastructure team responsible for external customer services and internal IT operations with focus on Datacenter, Compute Services, Print Management, Desktop Applications, Mobile Device Management and Global User Support.
• Oversee internal IT infrastructure components such as print services, endpoint management, internal MDM and desktop application platforms.
• Ensure operational stability, security alignment and lifecycle management of internal infrastructure.
• Serve as escalation point for complex technical issues and customer incidents.
• Ensure consistent, high-quality service delivery and customer satisfaction.
• Define services and processes aligned with contractual commitments and IT strategy.
• Ensure the necessary workforce to build a strong, high-performing team. Fostering a culture of collaboration, innovation, and continuous improvement within the team.
• Manage team performance by setting clear expectations, providing regular feedback, and evaluating performance.
• Collaborate with internal stakeholders to define requirements and prioritize improvements.

What you will need for successful work

• Successfully completed a degree in computer science or a comparable field
• Profound knowledge of cloud infrastructure and architecture design and implementation in Microsoft environment
• Professional experience in the server infrastructure operations area
• Experience in coordinating activities within projects to achieve the required compliance level
• Experience in monitoring compliance throughout the lifecycle of a system
• Good negotiation skills
• Good proficiency in English, German and Hungarian (business level), both written and spoken
• Organizational skills and strategic thinking as well as team-oriented and structured way of working

What we are happy about

• Professional experience in the network infrastructure operations area
• Experience in IT system design and implementation in multinational environment

What we offer

• Take over an important and challenging role with high visibility
• Become part of the unique growth stories of Rheinmetall and 4iG, which offer outstanding development and career opportunities
• Gain insight into the defense and automotive industry
• Make use of the broad network with over great colleagues at Rheinmetall and 4iG worldwide
• Benefit from various professional training and events
• Enjoy our international and flexible work environment with an official office in Budapest but up to 90% mobile work