IT Intern

Found in: beBee S HU - 4 weeks ago

Budapest, Hungary Trivium Packaging Full time

Trivium Packaging is a global sustainability leader in metal packaging with more than 60 locations worldwide, nearly 8,000 employees, and an annual revenue of approximately €3.0 billion. Trivium serves a diverse range of customers in a variety of end markets such as food, seafood, pet food, nutrition, beauty and personal care, household care, and premium beverages.

Trivium wants to shape the industry and has embarked on an ambitious transformation journey. In the near term, focus is on building & upskilling the team, deciding where to play & how to win, and increasing financial performance by executing the Trivium Business System (commercial, operational, and supply chain excellence). Sustainability is embedded in our materials and in our actions. Trivium has ambitious sustainability targets and focuses exclusively on products that are infinitely recyclable. Our company sustainability journey has been awarded with a Platinum medal by EcoVadis, the world’s leading rating agent who allocated this award only to the top 1% of the >75000 companies reviewed. Sustainability is embedded in each and every function at Trivium, it‘s in our DNA. The global head office is at Amsterdam Airport; however, many people work in virtual teams from different countries. Our culture is results-driven, entrepreneurial, informal, and highly multicultural. Our people have a high degree of responsibility. 

Purpose of the job: 

provide local IT support to the Business Services Center employees, and support the regional IT Engineers daily job. 

 

Responsibilities: 

  • Installing new devices
  • Resolving simple or medium level users’ requests
  • Maintaining and clarifying local users’ requests
  • Tracking (long running) tickets opened for global IT resolver groups
  • Handling printer and further hardware related manual activities
  • Granting access rights
  • Logging tickets for global IT resolving groups
  • Gathering data regarding to global or regional initiatives and reports
  • Performing technical tests
  • Maintaining inventories (fe. Asset inventory etc)
  • Writing technical manuals for users
  • Analyzing tickets for identifying service improvements areas (typical issues / requests, lack of users’ knowledge, improvement possibilities of IT applications etc)
  • Initial preparations for purchasing and ordering equipments (collecting information and data, filling up requests sheets)

 

Requirements to perform the position: 

  • MS Windows 10 & 11 Administrator skills
  • Microsoft Office 365 knowledge
  • Basic Network (LAN) skills
  • Ongoing university studies at a related university department 
  • Minimum 20 hours / week availability 
  • Capable to deal with iOS and Android devices
  • Confident English knowledge is a must 
  • Client focused, willing to help attitude
  • Ability to keep deadlines
  • Good communication skills
  • Able to work either in teams or alone if needed
  • Proactive personality

 

BRINGING YOUR TRUE SELF TO WORK

To reach our goals, we know we need colleagues at all levels who are truly diverse in every way. That’s why we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. Our customers come from a wide range of backgrounds, and so do our people and It’s business critical for us to ensure all our people have what they need to perform at their best and can be their true selves at work.

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