Service Delivery Manager
1 month ago
Description
- Managing complex, strategically aligned projects or managing subprojects as part of strategic programs
- Determining the approach for a project and defining clear responsibilities within the project (or project portfolio)
- Functionally leading project staff
- Planning and coordinating project resources in line with functional requirements and the project's scope
- Project budgeting and planning as well as regular updates
- Target group-specific communications (project sponsor, project team members)
- Evaluating, communicating, and mitigating risks incurred
- Initiating improvements to optimize project processes, activities, and systems
Qualifications
- customer communication skills and coordination skills at expert level
- English and German language skills (at least B2)
- international process world and Service Lifecycle Mgmt.
- project management, budget management and business analysis
- commercial and contract basics
- support of relentless improvement, agile mindset and/or SAFe and/or design thinking
- MS Office, collaboration tools
- strength in team work, but also in self organization
- self controlled time management
- analytical skills
Additional Information
- ITIL V4 Foundation
- agile task manager tools, such as GARD, Jira or Kanban
- release management
- overview about the newest technological trends (AI, machine learning, cloudification)
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
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