Key Account Manager

1 month ago

Budapest, Hungary MSD Full time

Job Description

The Key Account Manager (KAM) is responsible for the strategic management of the key accounts and ensures an efficient allocation of the organizational resources. The KAM will develop mutually beneficial long-term partnerships with the key accounts. This role contributes to the sales growth and the market share. The KAM is a field-based position and will be in daily contact with the key accounts (KA).

Place of Work: Western Hungary

RESPONSIBILITIES:

Strategic sales plan

  • Cooperates in the development of the strategic and tactical plan in collaboration with sales management, marketing and technical
  • Identifies commercial opportunities through networking of the different stakeholders
  • Develops and implements the key account and strategic plan in alignment with the strategic and tactical plan of the business unit and this based on the analysis of the customer needs
  • Uses data from the CRM as well as other data and own experience to ensure an update of the customer’s information
  • Ensure key account information are continuously updated in the CRM system

Key accounts Management

  • Builds strong business relationship with key accounts, leading to satisfaction and loyalty
  • Implements solutions for the customers based on their needs
  • Daily contact with KA, KOL or other stakeholders from different area (e.g. Universities, breeding organizations or associations…)
  • Strives for a win-win situation in alignment with the business goals
  • Identifies key accounts, key influencers, and decision makers through a good analysis of the market
  • Organizes round table meetings, workshops, presentations, and regional symposia in collaboration with the sales team, marketing, the technical manager

Internal collaboration

  • Shares all information of key accounts with colleagues through the business units by using the CRM system and other tools and by making sure that the customer information is continuously updated in the CRM system
  • Works closely together with other departments such as marketing, sales, and technical within the business unit as well as with other KAMs from other business units
  • Uses effectively CRM and other tools, market research data as well as own targeting experience to develop territory action and call plans per target customer group and individual customer

Compliance

  • Ensures that all activities are in line with compliance and company's code of conduct.

REQUIREMENTS:

  • University degree in Veterinary Science
  • Minimum of 3 years field sales experience in Animal Health industry especially swine business would be a plus.
  • High level of diplomacy, negotiating skills but constructive assertiveness in dealing with internal and external stakeholders
  • Demonstrated motivation and focus on achieving measurable, tangible result
  • Competent use of MS-Office (Word, Excel, Power Point, Outlook) and in IT technology in general
  • Excellent communication skills
  • Good level of English language (must understand and express him/herself verbally and in written)
  • Willingness to keep learning
  • High degree of analytical and tactical thinking
  • A team player, but also able to work autonomously in the field
  • Ability to travel in the region
  • Excellent English and Hungarian communication skills is a must

Leadership Behaviors

  • Drive Results - Individual Contributor
  • Focus on Customers & Patients - Individual Contributor
  • Foster Collaboration- Individual Contributor

Professional Competences

  • Productive Communication – Advanced
  • Problem solving - Advanced

Core commercial competences

  • Customer & Market Insights - Advanced
  • Customer Engagement - Advanced
  • Product Knowledge & Portfolio Management – Advanced
  • Account Management – Advanced

Sales & Account Management Competences

  • Sales Acumen - Advanced
  • Customer Segmentation & Targeting - Advanced
  • Negotiation & Contracting -Advanced

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Requisition ID:R276952

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