Service Delivery Manager

1 month ago

Debrecen, Hungary Deutsche Telekom IT Solutions Full time


Description

  • Managing complex, strategically aligned projects or managing subprojects as part of strategic programs
  • Determining the approach for a project and defining clear responsibilities within the project (or project portfolio)
  • Functionally leading project staff
  • Planning and coordinating project resources in line with functional requirements and the project's scope
  • Project budgeting and planning as well as regular updates
  • Target group-specific communications (project sponsor, project team members)
  • Evaluating, communicating, and mitigating risks incurred
  • Initiating improvements to optimize project processes, activities, and systems

 


Qualifications

  • customer communication skills and coordination skills at expert level
  • English and German language skills (at least B2)
  • international process world and Service Lifecycle Mgmt.
  • project management, budget management and business analysis
  • commercial and contract basics
  • support of relentless improvement, agile mindset and/or SAFe and/or design thinking
  • MS Office, collaboration tools
  • strength in team work, but also in self organization
  • self controlled time management
  • analytical skills

Additional Information

  • ITIL V4 Foundation
  • agile task manager tools, such as GARD, Jira or Kanban
  • release management
  • overview about the newest technological trends (AI, machine learning, cloudification)

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.

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